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XpressFlower Reviews

4.7 Rating 6,374 Reviews
93 %
of reviewers recommend XpressFlower
4.7
Based on 6,374 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read XpressFlower Reviews

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very pleased to be informed via email throughout the entire process.
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Posted 3 years ago
Excellent service! The flowers were beautiful and arrived safely as per booking arrangement.
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Posted 3 years ago
Appreciated the real-time updates on the flowers ready for collection and ultimately delivered. thank you!
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Posted 3 years ago
Happy that a urgent weekend delivery can be done smoothly Prompt reply by WhatsApp Delivery as confirmed Smooth & easy transaction Will definitely used again for our corporate.
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Posted 3 years ago
Very prompt delivery and great service.
XpressFlower 5 star review on 30th July 2022
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Posted 3 years ago
They were very accomodating for our requests..will purchase again from them.
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Posted 3 years ago
Thanks Herlene 's help to purchase the hamper for me
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Posted 3 years ago
Hassle free, efficient service. The flowers look exactly like online. I’m happy with the service. Thank you!
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Posted 3 years ago
Good service and delivery was very prompt. The recipient love the flowers.
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Posted 3 years ago
Friendly and super fast delivery
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Posted 3 years ago
Satisfied with the wide variety and availability, the purchase made online is very smooth and pleasant. Wonderful experience
XpressFlower 5 star review on 27th July 2022
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Posted 3 years ago
It was really pleasant. Francesca is an amazing asset to your company. Keep it up!
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Posted 3 years ago
Retail staff (not sure she is a Philippina) very helpful, friendly, patience and went extra miles!
XpressFlower 5 star review on 26th July 2022
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Posted 3 years ago
My mom was very happy and smiling all the way and I'm sure it made her day. Thank you guys for the creativity of the cartoon characters and the quick delivery. Cheers to the team šŸ™
XpressFlower 5 star review on 25th July 2022 XpressFlower 5 star review on 25th July 2022 XpressFlower 5 star review on 25th July 2022
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Posted 3 years ago
Jenny / Annabelle and Lulu were great at their job and service.
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Posted 3 years ago
Mine was a last minute request and the team delivered! From the initial request to facilitating the order, payment to delivery, it was seamless. At no point do I feel like I am left hanging. Nicole handles the request through phone keeping me updated of all the processes. Francesca contacting early next morning and kept me informed all the way with photos on-site to put my heart at ease. Congratulations to the team at XpressFlower.com!
XpressFlower 5 star review on 24th July 2022
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Posted 3 years ago
Nora was most helpful and guided m e thro a last minute order I had to handle. She made it very easy for me and made my experience painless and smooth. She deserves a commendation and is an asset to your company. Regards Shamim
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Posted 3 years ago
Flowers were in great condition. Thanks!
XpressFlower 5 star review on 23rd July 2022
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Posted 3 years ago
1 Nice packaging to ensure product in good condition. 2 product is satisfactory, but no added surprises for the customers. 3 The operator who called me in the morning to confirmed the order needs to speak in a nicer, friendlier tone. She sounded like someone who needs to get her message through that's all. 4 I was informed about the late delivery, that's good. Should always let customer knows when the product will arrive. 5 delivery could be earlier, it was a long wait.
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Posted 3 years ago
Hello Sylvia, We appreciate the insightful feedback and apologize for falling short of expectations during your recent purchase with us. Rest assured that we will take note of these concerns and use it to coach our employees. It gives us consolation that you enjoyed our product and that my colleague was able to inform you of the updates on your order. We hope that you will give us another chance to serve you better next time. Cheers, Chuck CS Manager
Posted 3 years ago
I am very impressed with the super fast and helpful response given by your WhatsApp channel. The CSO was patient and understood and executed my instructions perfectly. Definitely will recommend to other friends
XpressFlower 5 star review on 22nd July 2022
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Posted 3 years ago
Hi Sing Chyun, Thank you for your very kind words. It is much appreciated. We take pride in providing the best service possible and are quite happy that this was reflected during your most recent visit. We hope to serve you again and have a great day! Cheers, Chuck CS Manager
Posted 3 years ago
XpressFlower is rated 4.7 based on 6,374 reviews