XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,048 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,048 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 27th May 2025

776

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and profesional.”

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Posted 2 months ago

“amazing customer service, very responsive and flexible! Keep up being amazing!”

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Posted 2 months ago

“Speedy response and delivery are fast as well. Very satisfied with the purchase.”

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Posted 2 months ago

“Very easy to order online. Delivery was efficient and delivery guy informed when done. Thank you for the service.”

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Posted 2 months ago

“Whole Team is professional - from ordering to delivery, they will update via email. Thank you! Will definitely be using your services in the future.”

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Posted 2 months ago

“Good service & efficient time for delivery!!”

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Posted 2 months ago

“Easy to navigate the website and a wide range of nice gift options. Maybe a little pricey, but they delivered what they promised at the time promised.”

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Posted 2 months ago

“Reliable. Great service!”

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Posted 2 months ago

“Excellent service. I was kept in touch every step of the way from order to delivery”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Flowers delivered at the very last minute at 5:58pm. The Alton booked was 1-6pm. Was expecting it to be delivered earlier”

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Posted 2 months ago

Hello Cyril, Thank you for sharing your feedback with us. We’re truly sorry that we didn’t meet your expectations with the delivery timing. We always do our best to manage all deliveries efficiently within the scheduled timeslots, and our drivers carefully plan their routes to ensure that all orders are delivered on time. That being said, we understand that you were hoping for an earlier delivery, and we apologize for not being able to accommodate that. Please know that your order was still delivered within the 1-6 PM timeslot, but we regret that it arrived towards the later part of the window. We truly appreciate your feedback and will use it to further improve our service. Thank you for your understanding, and we hope to serve you better in the future. Best regards, Chuck CS Manager

Posted 2 months ago

“Prompt response for an urgent delivery. Fuss-free experience. Delivery was fast as well. Will definitely recommend XpressFlower to my friends!”

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Posted 2 months ago

“One stalk of flower was cut, though I didnt manage to notice it this immediately as I receive the flower. A little bit bad experience of ordering a bouquet remotely.”

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Posted 2 months ago

Hello Yu Qing, Thank you for sharing your feedback with us. We sincerely apologize for the issue with your flower arrangement. Please be assured that your bouquet was carefully prepared and sent out in perfect condition. It is possible that the issue occurred during the delivery process, and we will be reporting this to our third-party courier to prevent similar incidents in the future. To provide full transparency, one of our customer service representatives will be reaching out to you with photos of your bouquet before dispatch. We hope this helps clarify the condition of the item before delivery, and more importantly, we would love the opportunity to make things right for you. Once again, we truly appreciate your feedback and apologize for any inconvenience this has caused. Please don’t hesitate to let us know how we can assist further. Regards, Chuck CS Manager

Posted 2 months ago

“Ordered 1 day before by 3pm, next day delivery FOC. Delivered about noon.”

XpressFlower 5 star review on 14th March 2025

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Posted 2 months ago

“very good & efficient customer service”

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Posted 2 months ago

“good services & prompt delivery.”

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Posted 2 months ago

“easy to place order and very good service”

XpressFlower 5 star review on 13th March 2025

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Posted 2 months ago

“Service was excellent. We ordered the Flower Wreath at 3pm on 12 Mar 25 and it was to be delivered on the same day between 6pm to 10pm. Wasn't expecting delivery to be delivered by 6.40pm. Thank you very much on the excellent service provided. Will order from XpressFlower again in future.”

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Posted 2 months ago

“Reliable and consistent in terms of service and quality.”

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Posted 2 months ago

“Speedy attention to urgent request. Nice flower arrangement.”

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Posted 2 months ago

XpressFlower is rated 4.7 based on 6,048 reviews