XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,048 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,048 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 27th May 2025

776

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and good quality product”

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Posted 2 months ago

“I'm very satisfied with X'pressFlower service, never fail me on every order I placed before. Thank you to Ms. Angelica for her excellent service on my recent order! I truly appreciate the promptness and attention to detail.”

XpressFlower 5 star review on 9th March 2025

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Posted 2 months ago

“It was indicated on the order form to hope that XpressFlower could accommodate our delivery time (after 5pm to 8pm) as it was meant as a surprise bouquet to be presented during the dinner. Restaurant is able to keep the flowers on our behalf. However only on the day of delivery itself in the afternoon, XpressFlower staff called up saying that the delivery time is from 7pm to 10pm. By 8pm the bouquet is not delivered yet so we use the XpressFlower Chat to give a chaser. Restaurant closed at 930pm. The Chat staff is helpful and assist us to rely the message to the delivery team. I think XpressFlower should communicate with customers at least 1 day earlier to inform them if timing is not accomodated and not just a few hours before the delivery. There is room for improvement in this area.”

Helpful Report

Posted 2 months ago

Hi Patrick, Thank you for sharing your feedback with us. We sincerely apologize for not being able to fulfill your requested delivery time before 8 PM. As our customer service team conveyed, our delivery timing depends on the planned route to ensure all flower arrangements are handled with care and delivered within the designated time slot. While we were able to deliver your order at 8:46 PM, we regret that it did not meet your specific request. We truly appreciate your suggestion regarding earlier communication for timing adjustments. Your feedback is invaluable, and we will review our processes to improve coordination and provide more timely updates in the future. Our team is committed to making the necessary improvements to enhance our service and prevent similar situations from happening again. Once again, we apologize for any inconvenience caused and appreciate your understanding. If there is anything further we can do to make things right, please don’t hesitate to reach out. Best regards, Chuck CS Manager

Posted 2 months ago

“XpressFlower is my first choice for flower deliveries in Singapore. Never disappoint.”

XpressFlower 5 star review on 8th March 2025

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Posted 2 months ago

“V efficient service despite last minute order . Promptly delivered to destination.”

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Posted 2 months ago

“Very helpful, delivered on time”

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Posted 2 months ago

“Is my first purchase experience with Xpressflower. I'm very satisfied with the flower bouquet and the service provided”

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Posted 2 months ago

“Like to suggest to include more products suitable for senior citizens eg flowers with add-on (Common and simple healthy product) etc. Eu Yan Sang tea is a good idea”

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Posted 2 months ago

“XpressFlower's service and delivery were very prompt, but I hope they can expand the variety of Baby hampers, as many of the basket options were out of stock.”

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Posted 2 months ago

“Customer service's response is extremely fast, and try their best to fulfill customer's requirement. Anyway, I did ask for delivery proof upon arrival, but they didn't. Overall very good.”

XpressFlower 5 star review on 7th March 2025

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Posted 2 months ago

“need to send buyer a photo”

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Posted 2 months ago

“Flowers were fresh and plump :-) very happy”

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Posted 2 months ago

“Efficient service and communicative team. Flowers in excellent condition and look even better in person than on the catalogue.”

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Posted 2 months ago

“excellent service”

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Posted 2 months ago

“Great and prompt service, true professionals with a very reasonable price.”

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Posted 2 months ago

“Excellent service! (link unavailable) delivered a beautiful and fresh wreath on time for the funeral wake. Their online ordering process was seamless and hassle-free. Highly recommended for their reliability and thoughtful gestures during difficult times”

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Posted 2 months ago

“Great support! Very efficient!”

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Posted 2 months ago

“Great service. Wonderful arrangement.”

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Posted 2 months ago

“Good and prompt service”

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Posted 2 months ago

“very good customer service. easy to arrange delivery for outside of selected hours.”

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Posted 2 months ago

XpressFlower is rated 4.7 based on 6,048 reviews