XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,373 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 12th January 2026

801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were delivered at the requested time but the slice of birthday cake that was delivered with the flower was crushed slightly Your delivery team did not handle it with care, which is quite a disappointment as this is supposed to be s birthday surprise end up......Nice flowers with distorted cake.”

Helpful Report

Posted 3 years ago

Hi May, We are truly sorry for this experience. We work very hard to keep our customers happy and would love it if you’d give us a chance to rectify the situation. Please give us awhile to check internally what happened one of our managers will be in touch soon to discuss your concerns. Sincerely, Chuck CS Manager

Posted 3 years ago

“Asking send the small gift together with the flowers together, need to charge 10.70 for delivery fee. The courier send early and the office closed due to lunch time, asking to pay delivery fee if want to resend, in the end call the receipant and force to leave the flower on the door floor. It's not I give the surprise to the receipant but your company give the surprise to me have such service. The impression give me is your company only concern about the money and you send early totally not my fault, not even give a convenience to customer. Very disappointed cause using Xpress Flower many times, but this time really let me feel your company only focus on profit.”

Helpful Report

Posted 3 years ago

Hi Fook Soon, Sorry for the experience you have encountered. Thank you for your feedback and let me check on this internally tomorrow morning and get back asap. Cheers Sam Chief Experience Officer

Posted 3 years ago

“Confusion on the state of delivery spoilt the surprise element for the receipt. It's a pity as the flowers were nice... Also the flowers were just left outside the door without ringing the bell. Recipient was at home.....”

Helpful Report

Posted 3 years ago

Hi Steve Sorry for the failing to meet the surprise element for the delivery. Let me check internally tomorrow morning and get back to you asap Cheers Sam Chief Experience Officer

Posted 3 years ago

“My item is beautiful. Thank you very much. 😊”

Helpful Report

Posted 3 years ago

“Thank you Lovelyn and Angelica for accommodating to my timing request in such short notice and getting it delivered as promised :) Grateful for your help. Thank you guys! ❤️”

XpressFlower 5 star review on 18th September 2022

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Posted 3 years ago

“Absolutely professional!! Delivered before time!! Great experience.”

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Posted 3 years ago

“Impressed with the next day delivery and the flowers are beautiful. Customer service is responsive too. Will surely purchase from XpressFlower again!”

XpressFlower 5 star review on 15th September 2022

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Posted 3 years ago

“5. It is fast and easy! Cheers!”

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Posted 3 years ago

“Honestly ... i must say..superb team + superb service ********** Thank you ALL....”

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Posted 3 years ago

“Fast and responsive !”

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Posted 3 years ago

“very good”

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Posted 3 years ago

“Thank you for such a beautiful service! Initially I had an issue with the payment, and I managed to get help/response in the night time. The live chat function is really helpful! I received a call from XpressFlower to ensure the details provided are correct, few hours before the delivery, Flowers delivered are very fresh and is exactly the same as the photo online. My fiancee loves it! Will purchases more in the future! (:”

XpressFlower 5 star review on 13th September 2022

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Posted 3 years ago

“The service provided by XpressFlowers is definitely tip top! I had so many changes to my order but the customer service has been acommodating to adhere to all my needs. Thank you so much for the kind assistance and wonderful service! 😊👍🏻”

Helpful Report

Posted 3 years ago

“Job done well, the flower was sent on the same day. The client was happy with the flower arrangement”

Helpful Report

Posted 3 years ago

“Hi Sam! I am always very pleased with the prompt delivery, clear communication about each step and the quality of the gifts/flowers. My experience today and the other times I have used your company have been very positive. My friends, who receive the deliveries, are always very happy and excited. I would definitely give all of you a 5 out of 5! Thanks for helping me share the joy of the special days in our lives.”

Helpful Report

Posted 3 years ago

Hi Bonnie, Thanks so much for your wonderful note. At Xpressflower, all employees make it a point to ensure our customers are highly satisfied. I'll make sure to pass on this review to the whole team. They will surely be delighted to hear your feedback. Again, Thank you so much for the 5-star review, experience like yours has always been our goal and it makes us happy that you and your friends are enjoying the service:) Cheers, Chuck CS Manager

Posted 3 years ago

“Great customer service!”

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Posted 3 years ago

“Very good n fast service. Delivery was prompt. Will continue to support. Thank you.”

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Posted 3 years ago

“It’s a great service and lovely flowers..i didn’t expect that lovely..thank you so much. Definitely will recommend to my friends. Again, thank you.”

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Posted 3 years ago

“It was a great transaction. Fast delivery and everything goes through smoothly. Product delivered were as per photo and description.”

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Posted 3 years ago

“They were great!!!”

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Posted 3 years ago

XpressFlower is rated 4.7 based on 6,373 reviews