XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,070 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 27th May 2025

776

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery thks”

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Posted 10 months ago

“Selection and purchase of the flowers were easy over the website. The same-day delivery is very helpful for last-minute purchases. Customer service staff members were great, from the email with pictures showing how the flowers look prior to delivery, to the text messages updating me regarding the delivery. Will definitely buy from XpressFlower again if needed.”

Helpful Report

Posted 10 months ago

Hi Siok Bin, Thank you so much for the wonderful note! We are truly grateful for your kind words and your loyalty as our valued customer. We are glad to hear that you found the whole process of purchasing very easy. It's fantastic to know that our same-day delivery option was helpful for your last-minute purchase, providing the convenience and peace of mind you needed. We're glad that our customer service staff members met your expectations, going the extra mile by sending you pictures of the flowers prior to delivery and keeping you updated through text messages. We sincerely appreciate your support and trust in us. Rest assured that we will continue striving to deliver exceptional service with every order. Should you ever need flowers again in the future, we would be more than happy to assist you. Thank you again! We look forward to serving you again soon. Cheers, Xpressflower Team

Posted 10 months ago

“Staff are very polite and helpful . Customer was updated promptly on the delivery status .”

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Posted 10 months ago

“Fast respond and able to give a good suggestion.”

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Posted 10 months ago

“The congratulatary stand was beautiful and elegant! Thanks so much for the prompt delivery which was timely for the opening of the shop!”

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Posted 10 months ago

“easy to place order via the websites and CSO was prompt in answering to my queries”

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Posted 10 months ago

“Thanks for accommodating at such short notice!! I was served by Angelica. She was swift to respond and was very empathetic of my situation. Tq!!”

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Posted 10 months ago

“Excellent customer service with XpressFlower, it was a pleasant experience to work with XpressFlower”

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Posted 10 months ago

“Switch service”

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Posted 10 months ago

“very efficient team. i received prompt update via email. As this was a last min order at 5pm last night, when i contacted Xpressflower by telephone, all my queries are promptly answered.”

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Posted 10 months ago

Dear Customer, Thank you so much for your kind words! We're delighted to hear that you found our team efficient and our email updates prompt. It’s great to know that we could assist you with your last-minute order and that all your queries were answered promptly when you contacted us. We look forward to serving you again in the future! We will continue to strive towards delivering excellent service and beautiful flowers to enhance your gifting experiences. Thank you once again for your kind support. Warm regards, Xpressflower Team

Posted 10 months ago

“This Florist very friendly and honest in their business,. Not only that, they are professional in their work! I just ordered a bouquet of Lilies and my girlfriend received praise and admiration on the lilies! I have been their loyal customer and I have not given any reviews till now reason I’m monitoring their service and work and they have been consistent and never disappoint me. So I have to say Very Highly Recommended!”

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Posted 10 months ago

Hi Kendrick, Thank you so much for your wonderful feedback! We truly appreciate your kind words about our friendly and honest service, as well as our professionalism. We’re thrilled to hear that your girlfriend loved the bouquet of lilies and received so much praise for them! We’re grateful to have you as a loyal customer and are delighted that our consistent service has met your expectations. Your recommendation means a lot to us! Thank you for taking the time to share your experience, and we look forward to serving you again soon! Cheers, Chuck CS Manager

Posted 10 months ago

“Nice, delivery fast..”

XpressFlower 5 star review on 15th July 2024

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Posted 10 months ago

“What I type is so different from what u all send, a lot error message”

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Posted 10 months ago

Hi Jla en, We sincerely apologize for the errors in the message card you received. We understand how important it is for your message to be conveyed accurately. As informed, we have arranged a replacement for the correct message card accordingly. Thank you for your patience and understanding. Best regards,

Posted 10 months ago

“Flowers are fresh and well arranged. Delivery is great too. Overall very satisfied 😊”

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Posted 10 months ago

“Thank you very much for the prompt response. Reliable and prompt service is indeed very helpful for people staying overseas.”

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Posted 11 months ago

“Love the flowers and boutonnière. Came on time and they were fresh and nicely packaged!”

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Posted 11 months ago

“Attentive and Prompt Delivery. TQVM :)”

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Posted 11 months ago

“Aini from XpressFlower Nex was so helpful and came to our rescue to create a lovely wedding bouquet despite our urgent, last minute request. Thank you so much, Aini!”

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Posted 11 months ago

“The flowers were incredibly well received. The roses, in particular, looked stunningly radiant and fresh, which made them stand out beautifully. The delivery service was also impeccable, arriving right on time. I highly recommend their service!”

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Posted 11 months ago

Dear Customer, Thank you so much for your lovely feedback! We're delighted to hear that the flowers, especially the roses, were well received and that they looked stunningly radiant and fresh. We're also glad that our delivery service met your expectations and arrived on time. Your high recommendation means a lot to us! We look forward to serving you again in the future. Cheers, Xpressflower Team

Posted 10 months ago

“Prompt delivery. But the roses came, are damaged or stained.”

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Posted 11 months ago

Hi Henry, Thank you for your feedback. I apologize for any disappointment caused by the condition of the roses. Upon checking with my florist, they have used the fresh batches of roses for your order. Please be assured that our flowers are always fresh and in their natural state. Sometimes, natural imperfections can occur, but we strive to deliver the highest quality for this, we appreciate your patience and understanding. As a gesture of goodwill, we would like to offer you a voucher for your next purchase. We will generate the E-Voucher and send it through your email. We thank you again for the feedback and kind understanding. Sincerely, Chuck CS Manager

Posted 11 months ago

XpressFlower is rated 4.7 based on 6,070 reviews