XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,070 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 27th May 2025

776

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent follow up service when the transaction didn't go through smoothly.”

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Posted 10 months ago

“The flowers are very fresh and the plushie is cute. Delivery arrived on time.”

XpressFlower 5 star review on 30th July 2024

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Posted 10 months ago

“Response was prompt. Customer service was good. She was friendly & helpful.”

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Posted 10 months ago

“Fast and efficient service! Highly recommended.”

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Posted 10 months ago

“Good customer service and on time delivery. Today ordered, next morning delivered. Like!”

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Posted 10 months ago

“Prompt service and kept me updated every step of the way. Keep up the good work!”

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Posted 10 months ago

“Fast and efficient service”

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Posted 10 months ago

“Seamless & quick experience!”

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Posted 10 months ago

“Very good and fast service”

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Posted 10 months ago

“Fast and helpful”

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Posted 10 months ago

“The service is very good, and all my request can be met. But the rose looks small and not that fresh. It would be better if the flower stands could have fragance.”

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Posted 10 months ago

Dear Customer, Thank you for your positive feedback about our service and for letting us know that we met your requests. We understand your concerns about the roses appearing small and not as fresh as expected. The arrangement you ordered was a deluxe size, which might have contributed to the appearance. Additionally, roses generally do not have a strong scent, which is common for many varieties. We appreciate your suggestion about adding fragrance to our flower arrangements. We are exploring ways to enhance the scent of our flowers and will take your feedback into consideration as we continue to improve our offerings. Thank you for your valuable input, and we hope to continue serving you in the future. Best regards, Chuck CS Manager

Posted 10 months ago

“Excellent service. Order pm yesterday and deliver this morning 10am. Kuddos XpressFlower.”

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Posted 10 months ago

Dear Customer, Thank you for your wonderful review! We're thrilled to hear that you were satisfied with our service and the timely delivery of your order. We strive to provide the best experience for our customers, and it's great to know we met your expectations. Kudos to you as well for choosing Xpressflower! We look forward to serving you again in the future. Cheers, Xpressflower Team

Posted 10 months ago

“Easy, fast and prompt update!”

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Posted 10 months ago

“I ordered a Star Performer CS1710 flowerstand. Instead of the original golden yellow stand it arrived in a plain red stand. The flowers were as what was in the catalogue but minus alot of leaves and ferns and is totally different from what was promised as in your catalogue profile.”

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Posted 10 months ago

Hi Sophia, Thank you for your feedback and for giving us the opportunity to address this issue. We understand your disappointment regarding the incorrect flower stand and the incomplete floral arrangement. As mentioned in our previous communication, one of our team members has reached out and apologized for the inconvenience caused. As promised, we will be providing you with a discount voucher for your next purchase as a token of our appreciation for your understanding and patience. If you have any further concerns or need additional assistance, please do not hesitate to contact us. We are committed to ensuring your satisfaction and look forward to serving you better in the future. Thank you for your understanding. Regards, Chuck CS Manager

Posted 10 months ago

“Delivery sent ad stated when ordered. Flowers still fresh.”

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Posted 10 months ago

“On time and alway updated”

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Posted 10 months ago

“Very good service! Very fast and responsive!”

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Posted 10 months ago

“Delighted that the staff's applied cognitive logic on my spelling typo in the message. The process of the preparation and delivery was also updated on point via email.”

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Posted 10 months ago

“Delivery took place on the very same day even though I placed the order in the late morning. Appreciate Customer Service Supervisor Laila Trumata for her quick response to queries.”

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Posted 10 months ago

“Received exactly how I requested , birthday boy love it , thank you”

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Posted 10 months ago

XpressFlower is rated 4.7 based on 6,070 reviews