XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,374 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,374 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 12th January 2026

801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service”

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Posted 3 years ago

“Very helpful”

XpressFlower 5 star review on 16th June 2022

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Posted 3 years ago

“Very helpful staff and prompt action. Thumbs up for their professionalism.”

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Posted 3 years ago

“Well updated throughout”

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Posted 3 years ago

“Hi Sam Good service and receive on time. Thank you”

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Posted 3 years ago

“Online Order placement was easy peasy. Navigation on the website to confirmation of order in every single step was very clear for me as a customer. Even to the point where the flowers were picked up, to the bouquet was delivered to the recipient. I knew exactly when the flowers were delivered. Most importantly, the recipient loved the 18 stalks of crimson red roses from Kenya. Best loved present birthday bouquet! I would definitely count on your guys again in my next order.”

Helpful Report

Posted 3 years ago

Hello! Thank you so much for sharing your experience. Our goal is to provide world-class service to our customers and we're glad to hear that we're able to achieve that with you. 'Til your next order! - Xpressflower CS Team

Posted 3 years ago

“Ordered fresh bouquet flowers at the very last minute. Service were excellent. Quality of the fresh flowers are well preserved. Its worth the purchased. Thank you.”

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Posted 3 years ago

“They were great and fast in preparing and delivery!”

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Posted 3 years ago

“Quick and efficient service/delivery. Bouquet received was exactly as per shown in images on website.”

XpressFlower 5 star review on 10th June 2022

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Posted 3 years ago

“good but alway i find out that the delivery is not what i expect to.”

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Posted 3 years ago

“fantastic service!”

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Posted 3 years ago

“Very reliable service.”

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Posted 3 years ago

“Prompt delivery. Deliver within the time frame stipulated. Deliver as per what we have seen on the website.”

XpressFlower 5 star review on 8th June 2022

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Posted 3 years ago

Thanks for your feedback, Owen! We're glad that our mission to provide better -- if not the best -- service to our customers reflected in your experience with us. 'Til your next order! - Xpressflower CS Team

Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Generally good. But when I spoke to the shopkeeper at the time I placed the order at the shop, I have asked for red and black wrapping, and she said she will informed about my request. But end up still receiving white and black wrapping.”

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Posted 3 years ago

Hello Joseph, Thanks so much for your feedback. It's possible that the red wrapping wasn't available at the time and we sincerely apologise if it wasn't communicated with you properly. We take your feedback to heart so rest assured that we'll look into this and make sure this will not happen again. Please keep your lines open because management will reach out to you soon. - Xpressflower CS Team

Posted 3 years ago

“Delivery was well received by the recipient”

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Posted 3 years ago

“Excellent and Timely service. Our order was fulfilled within short notice and in time.”

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Posted 3 years ago

“Excellent customer service. Fast delivery!”

XpressFlower 5 star review on 6th June 2022

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Posted 3 years ago

“The lady who helped me thru WhatsApp is really kind and super efficient. She replied to me promptly and sent me pic of the final product.”

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Posted 3 years ago

“The delivery order has no recipient signatures. There are no sms to inform buyer that the goods have been delivered.”

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Posted 3 years ago

Hello Tan Hwee Hui, Thanks for bringing this to our attention. We understand the importance of receiving updates on your order as well as getting a signed copy of the delivery order. We sent you an email to fix the delivery order situation. Rest assured that this is a rare issue but we'll definitely investigate the cause to prevent this from happening again. We hope that you give us another chance to do better next time. - Xpressflower CS Team

Posted 3 years ago

XpressFlower is rated 4.7 based on 6,374 reviews