“Everything was online and was very easy to follow and quick as we know with insurance it’s price driven so will I use you again all to do with pricing”
“Very simple application process, everything explained step by step. Numerous options to tailor make a policy to suit individual needs . Final portal clarifies and confirms all requests made throughout the process”
“Yes the policy ticked all the right boxes, and the price was competitive with the other companies, I know that everything is online now but I would like to have a written policy as well!”
“I found the on-line process easy enough once I had sorted out all the detail but it would have been even easier if there had been some means of contacting the company or an agent either by phone, email or even on-line chat none of which are available.”
“Why was I charged for cancelling the existing policy with you when clearly I took out a new policy with yoga as I changed my car.
Shame really as I have no fault otherwise”
“Very good
but at the very last request l failed to understand the CW question. Last three digits on my Bank card. But l am elderly, so perhaps an advice note would be helpful there.
Otherwise,good enough.
Thankyou. A Cooper
PS Renewal policy in July2024 would be helpful.”
