HSY Reviews

Name: HSY
Address: Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry, England
Rating: 4.78

4.8 Rating 4,310 Reviews

95 %

of reviewers recommend HSY

Company Reviews

Questions

Metrics

4.8

Based on 4,310 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

024 7601 1299

Email:

sales@yourstylishhome.co.uk

Location:

Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry,
Fresh Ideas Coventry Ltd, 40 Hexworthy Avenue, Coventry
England
CV3 6LT

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207

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extra rings needed, hence order, which was good price and good delivery, Thankyou”

Helpful Report

Posted 6 years ago

good morning Coral, thank you so much for taking the time to leave us this review. I'm pleased to see that you felt the item was a good price and a good delivery. We would very much appreciate if you could email us at sales@fashioninteriors.co.uk to let us know how we could have improved on our service in order for you to feel that you had a 5 star experience, as our aim is always to give our customers a 5 star service. Once again, thank you for taking the time to leave us this review and we hope you look to us when you next need something for your home. kind regards, Fashion Interiors

Posted 6 years ago

“Reasonably good web site. Pity the size of the checks on the checked fabric weren’t given as this is so important. Arrived quickly and well packaged. Nice firm to deal with. I shall not hesitate to use them again.”

Helpful Report

Posted 6 years ago

Hello Judith Hucklebridge, Thank you for taking the time to leave a review, it is always great to receive feedback on how to improve our website and has been passed on for review. We are glad to see that you have had a pleasurable experience when dealing with us and that you received your order quickly. We do hope to see you again in the future when you look to add to your order. Kind regards, Fashion Interiors.

Posted 6 years ago

“The original product was faulty so we complained about it. We had a replacement within 2 days. It was great experience”

Helpful Report

Posted 7 years ago

“Helpful and prompt reply to my enquiry. Instructions followed correctly regarding delivery location.”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is great to hear that you have a good experience with your order and that the delivery was to your satisfaction. We would love to hear how we could improve our service to earn that 5th start and invite you to provide further feedback to sales@fashioninteriors.co.uk. Once again thank you for taking the time to leave a review, and we do hope to see you again in the future. Kind regards, Fashion Interiors.

Posted 7 years ago

“Efficient service . All arrived in good time and good order.”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is nice to see that you have received your order and we do hope to see you again in the future. We would love to hear how we could improve the service to earn that 5th star and invite you to provide further feedback to us at sales@fashioninteriors.co.uk. Kind regards, Fashion Interiors.

Posted 7 years ago

“no problem with delivery”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, we are glad to see that there was no problems with the delivery. We would like to hear how we could improve our service to earn that fifth star, we invite you to provide further feedback by emailing us on sales@fashioninteriors.co.uk. We do hope to hear from you soon and hopefully again in the future when you look to add to your order. Kind regards, Fashion Interiors.

Posted 7 years ago

“Wallpaper was very nice but I think I wad lucky to find it, it was not eas6 to find on the website”

Helpful Report

Posted 7 years ago

“Quick delivery”

Helpful Report

Posted 7 years ago

“just the job, good quality, very good price.”

Helpful Report

Posted 7 years ago

“Good sale price on wallpaper. Good selection of quality and fancy paper.”

Helpful Report

Posted 7 years ago

Hello Jill Andrew, Thank you for taking the time to leave your review, it is fantastic to hear that you were able to get the paper you wanted for a good price. We are always looking at ways to improve and would love to hear how we could get that fifth star. If you could please send us an email to sales@fashioninteriors.co.uk on how we could improve we would greatly appreciate this. Kind regards, Fashion Interiors.

Posted 7 years ago

“Very efficient”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review it is great to see that we have left a good impression. We would love to hear how we could improve to get that fifth star and invite you to send any further feedback to us by email on sales@fashioninteriors.co.uk Once again thank you for taking the time to leave a review and we do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Quick delivery and wallpaper was as described and is lovely on the wall”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is great to hear that you have received your order, and that you are pleased with the wallpaper. We would love to hear how we could improve our service to get that fifth star and invite you to send more feedback to sales@fashioninteriors.co.uk Once again thank you for taking the time to leave a review and we do hope to see you again in the future. Kind regards, Fashion Interiors.

Posted 7 years ago

“Great price on curtain fabric - well rolled for delivery. Not so sure about the quality of the header tape - otherwise it would have been very good”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is great to hear that you have received the fabric and that the delivery went well. We are sorry to hear that the heading tape was not to the expected quality, we would love to receive some further feedback regarding the heading tape's quality, if you could please email us on sales@fashioninteriors.co.uk so that we can look into improving this. Once again thank you for taking the time to leave a review and we hope to see you again in the future. Kind regards, Fashion Interiors.

Posted 7 years ago

“I was disappointed that my Roman Blind arrived with some creases and in places was crumbled. It needed a good iron. Now that it has been ironed I am really pleased with it.”

Helpful Report

Posted 7 years ago

Hello Jackie Griffiths, Thank you for taking the time to leave a review, we are sorry to hear that you have received the blind with it being creased, with certain materials this can happen in transit when we have to pack them up folded. We are glad to hear that you were able to get the creases out of the blind and that you are now happy with quality of the blind. We do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Provided prompt service”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, it is great to hear that you have had a good experience when ordering from us. We would love to hear how we could improve the service to earn that fifth star and invite you to send us further feedback to sales@fashioninteriors.co.uk Thank you again for your feedback, we do hope to see you again in the future when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Fabric arrive on time and was certified for fire.”

Helpful Report

Posted 7 years ago

Hello M Graves, Thank you for taking the time to leave your review, we are glad to see that you received your order, and do hope it is to your satisfaction. We are always looking into improving our service, we would love to hear how we could improve to get that fifth start and invite you to provide further feedback by emailing us on sales@fashioninteriors.co.uk We do hope to see you again in the future, when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Delivery was fairly quick and Fabric colour/texture as expected.”

Helpful Report

Posted 7 years ago

Hello Doris Probst, Thank you for taking the time to leave a review we are glad to hear that you have received your order and that the fabric is exactly as you had expected. We are always looking to improve our service, we would love to hear how we could get that fifth star, if you could let us know how to improve this by emailing us on sales@fashioninteriors.co.uk. Thank you again for taking the time to leave a review and we do hope to see you again in the future. Kind regards, Fashion Interiors.

Posted 7 years ago

“The curtains are very good. The reason FI doesn't get a "very good" overall is that the curtains were sent several days before the t&c led to expect, and I was not ready for them, and an e-mail to the sales address was ignored.”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to leave a review, we are sorry to see that you were not completely satisfied with the service you have received. We have looked into the non response to your email and it does appear that unfortunately your email was automatically moved into the Spam folder, we believe this is down to the email address, however we have reviewed this and have fixed it for further communication. We are glad that you are happy with the curtains that you have received and will be passing your feedback on to the seamstresses so they can be commended for the hard work. Once again thank you for taking the time to leave a review and we do hope to see you again in the future. Kind regards, Fashion Interiors.

Posted 7 years ago

“Swift delivery. Not quite a good enough representation on website of colour. Will order again though.”

Helpful Report

Posted 7 years ago

Hello Viv Kendall, Thank you for taking the time to leave a review, we are glad that you have received your order quickly. We do try and represent the images as best as humanly possible with the colours, we do offer samples so that customers can be aware of the colours if they haven't seen this before. We do hope to see you again in the future, when you look to add to your home. Kind regards, Fashion Interiors.

Posted 7 years ago

“Easy to fit and good quality”

Helpful Report

Posted 7 years ago

Hello Gary Solly, Thank you for taking the time to leave a review, it is great to hear that you have received your order, and were managed to install it easily. We are always looking to improve our service and we would love to hear how we could get up to that 5th star, we invite any improvements that you feel we could make, if you could email us at sales@fashioninteriors.co.uk Kind regards, Fashion Interiors.

Posted 7 years ago

HSY is rated 4.8 based on 4,310 reviews