Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.63

2.6 Rating 943 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 943 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

53-54 Long Acre
London
WC2E 9JR

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Anonymous // 01/01/2019

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“I was really disgusted with your recent advertisement campaign. You should be ashamed of yourselves.”

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Posted 4 months ago

“You are pure evil to what what you have recently promoted on your website. Do you have any humanity inside you, this is the high level of disgusting way you promoted your brand representing Gaza. You will be humiliated again and again not only humiliated but your brand will be boycotted for ever. We will speak and speak with voicessssssss.”

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Posted 4 months ago

“Rubbish clothes and even worse morals and ethics child murdering lovers hope you business fails and crashes”

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Posted 4 months ago

“Absolute disgrace that your ad depicts Palestine and the Muslim shrouds after the genocide committed by zionIst Israel”

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Posted 4 months ago

“Disgusting advert...I will never shop again from Zara and i am makimg sure my friendsare doing the same..lost many customers...Good for you for supporting the killing of children and innocent civilians!!!”

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Posted 4 months ago

“Appalled at the recent advertising campaign and the subsequent response. Lost my business”

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Posted 4 months ago

“Don’t use it”

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Posted 4 months ago

“😥🇸🇩😥🇸🇩😥🇸🇩”

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Posted 4 months ago

“For the price I’d expect better quality. Also their latest campaign was disgusting.”

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Posted 4 months ago

“Disappointed”

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Posted 4 months ago

“Unfair and unreasonable support for war crimes”

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Posted 4 months ago

“DISGUSTING ADVERTISING, ALL ZARA SHOPS SHOULD BE CLOSED DOWN AND ANY TRUE HUMAN WILL NEVER SHOP THEIR AGAIN. ANY TRUE HUMAN WILL NEVER WORK THEIR AGAIN.”

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Posted 4 months ago

“Too bad, the advertisement Insult in the people Please doing humanity”

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Posted 4 months ago

“🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸”

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Posted 4 months ago

“Horrible business with horrible values.”

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Posted 4 months ago

“Very bad quality for the price. Many better shops would not recommend Zara at all. Their latest campaign is disgusting.”

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Posted 4 months ago

“BOYCOTT IMMEDIATELY SHAME ON YOU ZARA 🤬”

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Posted 4 months ago

“The mockery of genocide in Palestine with your new collect is absolutely vile Will never shop at Zara again Your inhumanity is disgusting”

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Posted 4 months ago

“Terrible app, slow and freezes. Purchased a coat in store recently however seeing how disgusting their recent campaign mocking innocent people that have lost their lives in the horrific genocide has made me to return and have no connection with such business.”

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Posted 4 months ago

“Bought an outfit I decided to return it after their disgusting photos on social media regarding Palestine. You are supporting killings that are happening in Palestine. I won't be shopping with you ever again.”

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Posted 4 months ago

Zara is rated 2.6 based on 943 reviews