Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.62

2.6 Rating 996 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

53-54 Long Acre
London
WC2E 9JR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disgraceful to say the least”

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Posted 1 year ago

“Absolutely overpriced and not so great quality of clothes backed up with extremely offensive and distasteful latest ad campaign , I would never buy from Zara again as I used to love their perfume range , but now would take my business elsewhere, goodbye Zara forever”

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Posted 1 year ago

“Appalling campaign by Zara. Shameless and totally inhumane”

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Posted 1 year ago

“Terrible terrible advertising- blatantly tone deaf to the massive loss of life in Gaza. Will never shop at Zara again for this mockery of innocent precious LIFE!”

Zara 1 star review on 13th December 2023

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Posted 1 year ago

“Your advertising campaign was unforgettable, it will be etched in our memories forever. Auf weidersehen Zara forever”

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Posted 1 year ago

“Free GAZA I think it's absolutely disgusting what they doing mocking gaza warned family and friends think they list alot of customers”

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Posted 1 year ago

“Inhumane disgusting!! 🤮🤮🤮🤮”

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Posted 1 year ago

“Despicable advertising campaign. Using the imagery of a shrouded dead corpse is disgusting and offensive especially at a time when the world is witnessing the crimes against humanity committed by Israel. Boycott Zara”

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Posted 1 year ago

“#Free Gaza”

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Posted 1 year ago

“Distasteful advertising campaign mocking the genocide in Gaza.”

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Posted 1 year ago

“Supporting genocide”

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Posted 1 year ago

“Don’t like the fact you are supporting Israel who is committing genocide in Palestine Will not ever again be purchasing from your stores”

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Posted 1 year ago

“Everything is wrong!!!!! I was absolutely disgusted with the advertisements of Zara. How could any human be ok with the inhumane treatment of innocent people???”

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Posted 1 year ago

“Supporters of genocide thats whats wrong.on my boycot list”

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Posted 1 year ago

“Bought a coat absolute rubbish Returned it”

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Posted 1 year ago

“You are a despicable company, bereft of any humanity and had I known that you've got form for genocidal enabling behaviour , me and my family would never have ver shopped in your stores. But I can assure you that will never happen again and as far as I can help it, I will encourage anybody and everybody I know to do the same.”

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Posted 1 year ago

“Absolutely disgusting advertising.”

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Posted 1 year ago

“Supports genocide,will never be buying anything from here anymore”

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Posted 1 year ago

““Disgusting, dispicable , evil, sadistic, unprofessional, unethical company, profiteering from atrocities & genocide being committed against the innocent Palestinians, majority of whom are children. I will never buy anything from this company again. You've lost my respect. SHAME ON YOU!!!””

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Posted 1 year ago

“Disgusting, dispicable , evil, sadistic, unprofessional, unethical company, profiteering from atrocities & genocide being committed against the innocent Palestinians, majority of whom are children. I will never buy anything from this company again. You've lost my respect. SHAME ON YOU!!!”

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Posted 1 year ago

Zara is rated 2.6 based on 996 reviews