Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.63

2.6 Rating 943 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 943 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

53-54 Long Acre
London
WC2E 9JR

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Anonymous // 01/01/2019

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“Supporters of genocide thats whats wrong.on my boycot list”

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Posted 4 months ago

“Bought a coat absolute rubbish Returned it”

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Posted 4 months ago

“You are a despicable company, bereft of any humanity and had I known that you've got form for genocidal enabling behaviour , me and my family would never have ver shopped in your stores. But I can assure you that will never happen again and as far as I can help it, I will encourage anybody and everybody I know to do the same.”

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Posted 4 months ago

“Absolutely disgusting advertising.”

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Posted 4 months ago

“Supports genocide,will never be buying anything from here anymore”

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Posted 4 months ago

““Disgusting, dispicable , evil, sadistic, unprofessional, unethical company, profiteering from atrocities & genocide being committed against the innocent Palestinians, majority of whom are children. I will never buy anything from this company again. You've lost my respect. SHAME ON YOU!!!””

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Posted 4 months ago

“Disgusting, dispicable , evil, sadistic, unprofessional, unethical company, profiteering from atrocities & genocide being committed against the innocent Palestinians, majority of whom are children. I will never buy anything from this company again. You've lost my respect. SHAME ON YOU!!!”

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Posted 4 months ago

“Cheapest quality fabrics at the highest price. Sizing not made to any scale. Unhelful appaling customer service. Avoid at all cost!”

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Posted 4 months ago

“I was absolutely horrified and disgusted to see the ad campaign Zara have just come out with. You clearly support genocide and the killing of innocent children. I really hope you're proud of yourselves. You just lost yourselves ALOT of customers!!!”

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Posted 4 months ago

“The recent advertising campaign was truly disgusting. I'll be going elsewhere, I don't like being reminded of genocide and child killing.”

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Posted 4 months ago

“Will never shop in Zara ever again, cannot believe that you are OK in supporting genocide”

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Posted 4 months ago

“Your blatant non apology for your horrific advert has wiped any preference I had to purchase Zara items”

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Posted 4 months ago

“You know why”

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Posted 4 months ago

“Cold and unfeeling . Especially after the events taking place at Gaza . Baby killers don't need our support”

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Posted 4 months ago

“Disgusting advertising.”

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Posted 4 months ago

“Absolutely horrible horrific inhumane evil despicable ad campaign or dead bodies being carried..Disturbing showing you have a great sickness in your heart! Definitely wont be shopping at Zaras!”

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Posted 4 months ago

“Not an ethical company”

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Posted 4 months ago

“Disgusting advertisement mocking innocent lives lost you should be ashamed of yourselves i will be boycotting your stores and getting rid of any items i have purchased from you.”

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Posted 4 months ago

“Supports genocide.”

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Posted 4 months ago

“Your campaign was truely disturbing to see, I don’t understand as humans the death of ANY human gives you satisfaction to the point you make ad campaigns It shouldn’t matter what religion, what power, what group the human comes from, all lives are equal, I’m appalled by the campaign … And it’s bought an end to the Zara clothing I bought for myself and family Shame on you Zara”

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Posted 4 months ago

Zara is rated 2.6 based on 943 reviews