Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.62

2.6 Rating 988 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

53-54 Long Acre
London
WC2E 9JR

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Trinity

Sofia

Les

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Un produit génial avec un service client génial ! Le produit est génial, mais ce qui distingue cette entreprise, c'est son service clientèle exceptionnel. J'ai raté l'épreuve et non seulement ils l'ont changée pour moi mais ils ont envoyé une autre offre avec le nouveau logo gratuitement ! C'est génial ! J'aimerais que toutes les entreprises aient cet engagement envers leurs clients.”

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Posted 2 years ago

“Hervorragender Kundenservice - wieder! Treuer Einkäufer bei euch! Den ganzen Sommer lang Bestellungen aufgeben. Ja, perfekt! Wieder einmal! Siehst du, du wusstest, dass wir wiederkommen würden! Vielen Dank! Wir werden wiederkommen.”

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Posted 2 years ago

“Fantastiskt som vanligt! Det är inte bara kvaliteten på varan och arbetet som är fantastiskt. Kundvården är fantastisk och så uppskattad.”

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Posted 2 years ago

“I am happy that I found your online-shop. I ordered at the first time and had a great experience, good quality and fast shipping”

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Posted 2 years ago

“Dieser Laden hat uns immer das geschickt, was wir wollten, und das zu einem guten Preis. Sie sollten sie ausprobieren! Gute Auswahl an Artikeln und sehr guter Kundenservice!”

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Posted 2 years ago

“Affidabile e di buon valore! Abbiamo acquistato diversi articoli nel corso degli anni. Sono prodotti di alta qualità e il ricamo/stampa è molto ben fatto.”

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Posted 2 years ago

“Eu recomendei esta loja a dezenas de pessoas. Tendo-as utilizado durante mais de algum tempo, nunca fiquei desapontado com os produtos e o seu serviço ao cliente é excelente.”

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Posted 2 years ago

“great store with high quality products and nice and wide selection, customer support is very helpful and kind”

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Posted 2 years ago

“Tredje gang jeg har brugt dette firma nu, jeg kan ikke fejle servicen overhovedet, returnering af varer er heller ikke noget problem overhovedet.”

Helpful Report

Posted 2 years ago

“Immer gut! Wenn ich ein Geschenk für jemanden aussuchen muss, wende ich mich immer an Sie. Ich weiß, dass Sie mir helfen werden, etwas wirklich Schönes und Besonderes auszuwählen.”

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Posted 2 years ago

“Todella rakastunut! Asiakaspalvelu on erittäin korkeatasoista, on aina mukavaa, kun voit luottaa siihen, että sinua autetaan valitsemaan, mitä haluat. Kerroin jo ystävilleni teistä.”

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Posted 2 years ago

“Genau wie auf dem Bild! Das ist so überraschend, das habe ich nicht erwartet. Vielen Dank für Ihre ehrliche und klare Unternehmenspolitik.”

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Posted 2 years ago

“Fantastisk! Meget hurtig levering, jeg havde ikke forventet det så hurtigt. Og jeg er ikke skuffet over kvaliteten.”

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Posted 2 years ago

“Muy bien. Gracias por sus respuestas rápidas y su alto servicio al cliente, fue un placer hacer compras aquí.”

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Posted 2 years ago

“Ich danke Ihnen! Es war eine sehr gute Erfahrung, ich habe meinen Kauf bereits erhalten und bin total zufrieden.”

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Posted 2 years ago

“Hyvä! Aluksi olin hämmentynyt työskentelystä verkkokaupan kanssa, Se oli ensimmäinen yritykseni. Sait minut uskomaan, että voit saada hyviä tuotteita jopa kotoa käsin.”

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Posted 2 years ago

“Ordering & payment process was very easy. My order was promptly filled & shipped. I have placed multiple orders over the last several years & they always do a great job!”

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Posted 2 years ago

“Je suis vraiment satisfaite ! Je ne me suis pas fait d'illusions sur les magasins en ligne, mais je me suis rendu compte que c'est encore mieux que le shopping traditionnel - facile, rapide et vous n'avez même pas besoin de sortir de chez vous.”

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Posted 2 years ago

“My shipment came quickly and was exactly as described. Will certainly be doing more business with them.”

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Posted 2 years ago

“Great company to do business with. I'm very pleased with the products that I got from them. They have very fast shipping too.”

Helpful Report

Posted 2 years ago

Zara is rated 2.6 based on 988 reviews