Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.63

2.6 Rating 945 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 945 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

53-54 Long Acre
London
WC2E 9JR

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was an excellent purchase at an excellent price. I can't say enough good things about this place: quick shipment, well-packaged items”

Helpful Report

Posted 1 year ago

“The product was as described and photographed on their website. I didn't need to return anything. Overall, a nice shopping experience, and I will shop again.”

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Posted 1 year ago

“The finish products are wonderful and my employees love them! Thank you for all your great support.”

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Posted 1 year ago

“Ich möchte meine Erfahrung teilen, ich bin sehr zufrieden mit meinen Einkäufen auf dieser Website und empfehle sie allen meinen Freunden”

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Posted 1 year ago

“wonderful job, I was an amazement when I received my purchases thank you for such incredible and excellent job”

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Posted 1 year ago

“I want to share my expressions about you and I want to say that I really like everything and everything was excellent”

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Posted 1 year ago

“Thank you. Excellent as always! Great service and quality products. I liked everything and recommend to everyone”

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Posted 1 year ago

“Very good business. It is not the first time I order goods. I am really satisfied and will order more”

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Posted 1 year ago

“very good selection and good quality, good prices, I am surprised with the very good attitude to the customers, fast delivery thank you!”

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Posted 1 year ago

“J'aime votre approche des clients, un support très attentif et courtois, un énorme plus est le large choix et les prix raisonnables. Je recommande”

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Posted 1 year ago

“άριστη ποιότητα, λογικές τιμές, γρήγορη παράδοση, γενικά είμαι ικανοποιημένος με τη δουλειά αυτού του καταστήματος και τις αγορές μου”

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Posted 1 year ago

“New summer collection is beautiful! My kids and I loved it, also my husband who hates shopping, bought couple of items from summer collections!!!”

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Posted 1 year ago

“the best brand I have ever bought, thanks for such quality and incredible clothes”

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Posted 2 years ago

“Its amazing! The Store Windows of ZARA in Leeds are looking realy stylish and fashioned. They interested me in the state that I visited ZARA.”

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Posted 2 years ago

“Had return issues but the customer service was easy to use, quick at resolving my issues and very helpful.”

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Posted 2 years ago

“good attitude to customers, excellent quality of clothes, affordable prices and generally a large selection I recommend”

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Posted 2 years ago

“I thank your store and employees for the excellent work, everything is very high quality. service is excellent”

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Posted 2 years ago

“a good selection of excellent quality goods with an excellent and large selection, delivery on time, thanks for the promptness and quality service”

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Posted 2 years ago

“excellent online store with qualified staff, help with the selection and ordering, reasonable prices, fast delivery”

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Posted 2 years ago

“The quality of the products are awesome!”

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Posted 2 years ago

Zara is rated 2.6 based on 945 reviews