Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.62

2.6 Rating 989 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

53-54 Long Acre
London
WC2E 9JR

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Trinity

Sofia

Les

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company with a very good customer service. Sold at a great price and arrived promptly. I am delighted with my purchase.”

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Posted 2 years ago

“This is the 3rd time I have bought with this store and have found each occasion to have been very positive. Great communication and speedy delivery, I'll certainly return again”

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Posted 2 years ago

“Quality was beyond what I was expecting and the customer service was amazing. I’ll definitely be ordering here from here.”

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Posted 2 years ago

“Excellent customer service and the product is perfect!! great quality and just what we were looking for! Thank you sooo much!!!”

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Posted 2 years ago

“Always exceptional customer service in all areas from ordering to delivery. Sales and promotions are unbeatable. Will purchase again, thank you.”

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Posted 2 years ago

“My favorite website to purchase from. Always good experience to buy with.. feeling very safe with the products and the deals.”

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Posted 2 years ago

“Excellent customer service. Excellent communication and lighting fast shipping. Delivered quickly and well packed. Item as described, all good.”

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Posted 2 years ago

“Very easy to work with you. Agreed to a deal and the product was delivered overnight and in perfect condition. I can’t wait till my next purchase.”

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Posted 2 years ago

“Every came as promised in perfect shape. Super fast shipping and was pleasure to deal with. Highly recommend.”

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Posted 2 years ago

“I have found the overall experience to be very professional. The quality of the product is better than expected.”

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Posted 2 years ago

“They were so accommodating throughout the process. I appreciate this company and will recommend to many! Everyone loves !”

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Posted 2 years ago

“Great quality true to size and very affordable products. And want to mention fast shipping! Thanx for such good work!”

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Posted 2 years ago

“I was very pleased with the quality and the speed in which they came. The price was also very good! Fantastic customer service”

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Posted 2 years ago

“This was first time ordering and I was very satisfied with the the quality of the items I received. I would definitely order from them again.”

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Posted 2 years ago

“It was my first purchase on this website. The shipping was very fast and the communication was great.”

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Posted 2 years ago

“It was an excellent purchase at an excellent price. I can't say enough good things about this place: quick shipment, well-packaged items”

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Posted 2 years ago

“The product was as described and photographed on their website. I didn't need to return anything. Overall, a nice shopping experience, and I will shop again.”

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Posted 2 years ago

“The finish products are wonderful and my employees love them! Thank you for all your great support.”

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Posted 2 years ago

“Ich möchte meine Erfahrung teilen, ich bin sehr zufrieden mit meinen Einkäufen auf dieser Website und empfehle sie allen meinen Freunden”

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Posted 2 years ago

“wonderful job, I was an amazement when I received my purchases thank you for such incredible and excellent job”

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Posted 2 years ago

Zara is rated 2.6 based on 989 reviews