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Zerbee Reviews

4.8 Rating 6,954 Reviews
96 %
of reviewers recommend Zerbee
4.8
Based on 6,954 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Zerbee 1 star review on 16th May 2022
Anonymous
Zerbee 5 star review on 23rd November 2021
Anonymous
Zerbee 5 star review on 6th April 2021
Daniel​
Zerbee 5 star review on 6th April 2021
Daniel​
Zerbee 5 star review on 23rd February 2021
Zerbee 5 star review on 2nd December 2020
Guest​
Anonymous
Anonymous  // 01/01/2019
Excellent
Helpful Report
Posted 5 years ago
good
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Posted 12 years ago
Shipping was magic fast! Ordered my Chalk on Thursday by 3:00pm and it was to my Studio by 10 am Friday.
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Posted 11 years ago
Ordering on-line was fine. I received the product I wanted and in a timely fashion. Since the order was for 2013 refills, time wasn't that important.
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Posted 12 years ago
good price & service
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Posted 5 years ago
My experience with Zerbee was very good. Even though the product I purchased as a gift was damaged and there wasn't another in stock to substitute, your customer service representative, ***, was very helpful. She was friendly and polite, and was thorough in providing the instructions for my return. After our telephone conversation, she learned that the manufacturer didn't want the item back, yet a refund was still provided to me. So though I am disappointed that my gift wasn't a full success, I am grateful for the manner I was treated and the ease of everything.
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Posted 6 years ago
My order was shipped in two separate packages. As someone who is very aware of the carbon footprint of having two truck routes on the ground, and two boxes manufactured, packed, and shipped, I like to keep the environmental costs down when making purchases. So, I would have liked to have the choice of whether to wait a little longer to have everything ship together, or to have it shipped separately. That is my only less than positive comment. All items were received as ordered, in a very prompt manner, and I am pleased with the items I chose!
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Posted 8 years ago
Quick delivery, good prices. A little steep on the free delivery threshold.
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Posted 12 years ago
Prompt service and delivery.
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Posted 10 years ago
I certainly would recommend Zerbee; the products I received were of good quality, a fair price, and the delivery time was as promised. My only complaint is that the shipping container was huge, way too large for the items I received. I am in a wheelchair, and needed to get outside assistance both for bringing the box into the house, and again for disposing of it; it was far too large for either my wheelchair or my walker, and certainly didn't need to be.
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Posted 12 years ago
I ordered three springs, called to confirm fit, was sent what I ordered but they were the wrong ones.
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Posted 8 years ago
I would drop UPS !\nThey are Horrible shippers, have no respect for contents being shipped and there customer service is rude
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Posted 5 years ago
The order was over the internet and the site went well.
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Posted 10 years ago
Pretty straight forward contact and ordering process
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Posted 8 years ago
Shipping takes way too long.
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Posted 7 years ago
More Products
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Posted 12 years ago
The report covers were pretty cheap looking but it doesn't matter for our purposes. The cost was 25% cheaper than local stores.
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Posted 9 years ago
Shipment arrived earlier then scheduled. Some items are loose from original wrapping inside the package. But it is not effect the function.
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Posted 12 years ago
Prices are great and even when our company finds the item cheaper Zerbees price matches like promised. The only thing wrong with having to have Zerbees price match is the late responses.
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Posted 11 years ago
I have had no problems with orders. And the returns have great.
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Posted 12 years ago
Zerbee is rated 4.8 based on 6,954 reviews