Zerbee Reviews

Name: Zerbee
Rating: 4.77

4.8 Rating 6,954 Reviews

96 %

of reviewers recommend Zerbee

4.8

Based on 6,954 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Zerbee 5 star review on 23rd November 2021

Anonymous

Daniel

Zerbee 5 star review on 23rd February 2021

Zerbee 5 star review on 2nd December 2020

Guest

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think the ordering process is fine and the return process is ok. The thing I dislike is having to pay for shipping back to the facility if a return is needed.”

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Posted 11 years ago

“None, great service.”

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Posted 11 years ago

“Only area of improvement that I experienced was in\nnot notifying me when they shipped. .”

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Posted 11 years ago

“Your search engine lacks. When entering an item that is needed, you never know for sure, what is going to come up. Sometimes it brings up things that are completely unrelated to the item being searched for. Otherwise, your prices are very competitive and you have a very good selection of items. They are just hard to find, sometimes.”

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Posted 11 years ago

“I give the customer service a 2 star rating.”

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Posted 11 years ago

“Very satisfied with order procedure.”

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Posted 11 years ago

“Very user friendly and great pricing.”

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Posted 11 years ago

“Received two items the next day, another item a couple of days later, and still waiting on the last item.”

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Posted 11 years ago

“SHIPPING WAS SUPER SUPER FAST!”

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Posted 11 years ago

“AOK! Including follow up phone call to your "Live" operator to correct a mistake.”

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Posted 11 years ago

“I don't believe I got a confirmation email that you received my order. Should send one. Did ship very quickly.”

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Posted 11 years ago

“Great company - good prices - they had great prices to start but they're going up and aren't as competitive as when they launched. Very responsive and still have some good deals but you have to shop.”

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Posted 11 years ago

“Best prices I could find on the items I was looking for. Shipping was very quick - - although I thought a bit expensive for the two things I ordered (otherwise I'd have given 5 stars). Items were packaged well. Web site was easy to navigate and use.”

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Posted 11 years ago

“The whole process went very smoothly' You had a # of choices and just the one I needed”

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Posted 11 years ago

“I am happy ordering from zerbee, great sevice and fast delivery.”

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Posted 11 years ago

“Smooth transaction. All of my pens have barcode label on them that is a little bit of a pain to remove. When buying by the case I would have hoped that these individual labels would not have been affixed. Not the end of the world and a good deal otherwise.”

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Posted 11 years ago

“I found your e-mail site quite difficult to use. It took quite a few trials before I was able to sort it out - especially moving to the check-out page.”

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Posted 11 years ago

“Online ordering was very easy. Received the items the next day. Great Job!!”

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Posted 11 years ago

“Fast shipment, good products”

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Posted 11 years ago

“Hello, Zerbee.\n\n2 observations:\n\n1. The price on the product changed every day. One day it was $15.05 per box, then $18.00 per box, and then it came back down to where I could buy.\n\n2. UPS shipping - as always as is with UPS, one of the boxes had a hole punched in the side. Fortunately, this time no product was stolen. \n\nI really would like to have USPS shipments. You should look into it. Everyone is doing it these days and we customers (who pay for product) like it. To a PO Box, and that way UPS isn't coming to your house, scoping things out while you are away.\n\nUPS stands for:\n\n1. Ur Product's Smashed (happened to me)\n2. Ur Product's Stolen (happened to me)\n3. Ur Product's Scorched (happened to me)\n4. Ur Product's Somewhere (happened to me)\n\nMy experience is that USPS gets product to me 2-4 days faster than UPS. \n\nThank you for selling good products at an affordable price.”

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Posted 11 years ago

Zerbee is rated 4.8 based on 6,954 reviews