Zerbee Reviews

Name: Zerbee
Rating: 4.77

4.8 Rating 6,912 Reviews

96 %

of reviewers recommend Zerbee

4.8

Based on 6,912 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Zerbee 5 star review on 23rd November 2021

Anonymous

Daniel

Zerbee 5 star review on 23rd February 2021

Zerbee 5 star review on 2nd December 2020

Guest

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of product and cost was very competitive, however I had this last purchased delivered to Canada and the shipping cos was nearly 50% of the product costs.”

Helpful Report

Posted 6 years ago

“Great selection, had product I needed when no one else did. Thanks for the great service.”

Helpful Report

Posted 6 years ago

“Customer Service is great. The sales team is also great. The only concern I have is the way the items are packaged. Proper packaging would protect the items from being damaged.”

Helpful Report

Posted 6 years ago

“Price was good. Delivery was reasonable. Product quality high. Could not realize from description that product did not fit. Oh well.”

Helpful Report

Posted 7 years ago

“My box arrived with a tear in it. I suggest you use stronger boxes for heavier items.”

Helpful Report

Posted 7 years ago

“Pricing is competitive and delivery is typically always within the lead time estimated.”

Helpful Report

Posted 7 years ago

“****”

Helpful Report

Posted 7 years ago

“I ordered three springs, called to confirm fit, was sent what I ordered but they were the wrong ones.”

Helpful Report

Posted 7 years ago

“periodically some of the products look like they are thrown in, as the boxes are broke apart and the pens are mixed up and loose inside boxes. My biggest gripe tho is the fact you continually send me adds for 10-15% off, but because we sue purchase orders, we cannot use these discounts. My gripe is you will allow a credit card purchaser to use his card then you give him the discount, but you have to give a extra 2-3% to the credit card companies. I feel as if some one who buys regularly and pays on time is kind of being "discriminated against" to some degree. I can start paying with a card if I NEED to..but as a loyal customer, I should n't have to.... to get the sale promotion.”

Helpful Report

Posted 7 years ago

“Great prices and delivery is prompt”

Helpful Report

Posted 7 years ago

“Product arrived promptly and in good order.”

Helpful Report

Posted 7 years ago

“I have made large purchases with this company and the products and delivery were good. But your site would not accept my company credit card and i kept having to use my managers card which became troublesome. Customer service again was amazing but in the end it was too difficult to get my card to work so my manager said it wasn't worth saving $*** or more dollars when staples accepts my card with no problems. Hopefully if you can figure out the card issues we will give you our business.”

Helpful Report

Posted 7 years ago

“Great look but was not fun putting together. better instructions would be nice and more helpful. Thanks Price was amazing”

Helpful Report

Posted 7 years ago

“Great services”

Helpful Report

Posted 7 years ago

“In order to get many of the colors of whiteboard markers we use, it was necessary to order a multi-pack instead of individually. This gave us more colors than we would have liked...would love to see the ability to order each color individually.”

Helpful Report

Posted 7 years ago

“The basic service by Zerbee was very satisfactory -- the item purchased (large and rather fragile) was in excellent condition and unexpectedly delivered within just a few days of placing the order.\n\nHowever, the customer service was rude and insulting, both in Zerbee's answer to my email request for shipment information and in my personal phone call to their office. During the first week after ordering, for some reason the "track shipping" function on the website repeatedly said that there was no record of my order, but when I asked for a checkup on that, I was curtly reminded that I had been told that the order would be delivered in two weeks or more and that I should stop asking about it and just wait. Immediately after that my family informed me that the big package had arrived!\n\nI would suggest: (1) Fix that "check shipment" button on the website; and (2) Get that crabby woman out of the customer service department -- maybe she has just been snowed in too long.”

Helpful Report

Posted 7 years ago

“great\n”

Helpful Report

Posted 7 years ago

“Very satisfied with this transaction .”

Helpful Report

Posted 7 years ago

“The quad desk is great. It was bigger than we expected. Maybe a diagram of the desk and space needed to maneuver around the desk would be helpful.\n\nI am a pro at putting furniture together and this was by far the hardest thing I have ever done. It took us about seven hours. The instructions were fairly clear except for the brackets for the legs. There were NO instructions for that.”

Helpful Report

Posted 7 years ago

“Great service. The items were received timely and were exactly what I expected them to be.”

Helpful Report

Posted 7 years ago

Zerbee is rated 4.8 based on 6,912 reviews