Zerbee Reviews

4.8 Rating 6,907 Reviews
96 %
of reviewers recommend Zerbee
4.8
Based on 6,907 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Zerbee 1 star review on 16th May 2022
Anonymous
Zerbee 5 star review on 23rd November 2021
Anonymous
Zerbee 5 star review on 6th April 2021
Daniel​
Zerbee 5 star review on 6th April 2021
Daniel​
Zerbee 5 star review on 23rd February 2021
Zerbee 5 star review on 2nd December 2020
Guest​
Anonymous
Anonymous  // 01/01/2019
Initially, did not receive my full order due to a misread from someone at zerbee.\nContacted Customer Service and they immediately arranged to send the remainder of the order.\n
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Posted 7 years ago
The item arrived broken in the back (it was a gray cloth covered bulletin board). It works just fine for our needs so we didn't send it back.
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Posted 7 years ago
Prices good, but Zerbee broke up a relatively small order into FOUR separate shipments including one by a method we did not specify. That will make us think twice about ordering in the future.
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Posted 7 years ago
The person who I spoke with at the office was very nice and quite helpful. The notebooks that I ordered, however, were not what was shown in the picture. I think I could make it work, but wanted you to know to help out future customers. :) \nThank you!
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Posted 7 years ago
Five stars for the product, price and delivery. One star for adding my e-mail to your spam list.
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Posted 7 years ago
ordered 100 bottles of product. Only 21 were sent. Weeks went by and I finally had to inquire where the other 79 were?! Sales rep did respond immediately and resolved the problem by sending them out that same week. I did receive the rest of the bottles, but some bottles in each package seemed to leak perhaps from pressure in the plane travel and the entire bag was wet inside.
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Posted 7 years ago
These were ok and accomplished what we wanted. Some of them had to be bent to close and some could not use.
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Posted 7 years ago
The items arrived at separate times in several boxes. It would have been better to have them all at once so that no one had to wait
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Posted 7 years ago
There needs to be an option for faster shipping. I could not find it and had to settle for ground shipping. I am still waiting on the product.
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Posted 7 years ago
so/so packaging but did arrive in serviceable condition
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Posted 7 years ago
First contact person, I wasn't impressed with.
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Posted 7 years ago
We understand that you are trying to ship quickly but sending 200 pens in 9 different shipments is just too much for us to handle. We will not be ordering again.
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Posted 7 years ago
The3 packages arrived earlier than expected. However 2 packages arrived damaged. They were shipped very skimpy as a result several items where damaged. We purchased 28 writing tablets. The 2 skimpy boxed items had a total of 6 damaged pads. Which resulted in folded paper, the binding damaged and some bent. Disappointed but all usable just not perfect. One box was strong, sturdy and packaged with care, If used a better and stronger box for the other 2 and the correct size damage would not have occurred.
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Posted 8 years ago
Product is great but receiving 6 cartons for product was excessive and wasteful. Each carton contained only 4 packages of bandages when mfg pack is 8. All 24 packages could have fit in one shipping carton and would reduce packaging costs and eliminate good cartons from being unnecessarily placed in recycling. Also opening additional cartons, breaking them down and doing the recycling is a pain for your senior customers.
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Posted 8 years ago
You didn't provide option for merchandise in this survey. There was a chip on the maple finish side of the table. Since we were using the cherry side, we didn't bother trying to return. Table isn't as sturdy as I had hoped - we'll see how it holds up. Price was great! Really like your store - hope future purchases are better.
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Posted 8 years ago
Love the product and I will continue to order these but your shipping time is terrible. I should be able to place an order and have it shipped the same week with a 3-5 day delivery frame.
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Posted 8 years ago
I bought a dry erase board and a market kit. I created a wall calendar using pinstriping. While I was taping the lines I tried to remove some of the tape and pulled the dry erase surface off the board. Obviously cheap quality! Very disappointed with my purchase!!
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Posted 8 years ago
The item I received was damaged and when I called Zerbee to replace the order they handled the matter accordingly and I sent the order back and rec'd my new item. Thx
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Posted 9 years ago
I recommend provision for deliveries to directly go to PO boxes upon customer request (MAYBE INCLUSION OF ANOTHER SERVICE THAT DOES THIS). I preferred delivery to my PO box but that was not allowed. After abiding by Zerbee procedures with use of UPS, I DID NOT receive the package at my residence. UPS left it at a post office in relationship to my residential zip code. I picked it up and found some damage to the product but it functions. Sincerely-***.
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Posted 9 years ago
When I ordered the calendar I thought it said that all calendar were for 2014 unless it stated different. The calendar I got was for 2015, and I needed a 2014 one. Oh well now I have one for next year already.
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Posted 9 years ago
Zerbee is rated 4.8 based on 6,907 reviews