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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
I like the easy process to follow but I would have given 5 stars if there had been a more convenient location for the courier to pick up the parcel. Good service all round.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Great service, we use it a lot. Although we do have issues with orders being picked up by DPD, which can be frustrating. All in all it's quite fast and efficient.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Overall the service is very good. It is annoying however that offer prices change so quickly - even saved items can be rejected within a few hours. Surely prices on saved items could be held for 1 or 2 days. It is a shame that you no longer offer discount codes.
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Posted 3 years ago
Thanks for your review! We offer some discount codes, however these are not as regular as they used to be - always keep an eye on emails as they will be sent through there :)
Posted 3 years ago
Smooth transaction.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Easy to use, instant confirmation and clear instructions how to post
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
Efficient service and quick payment to my charity. Just sad that courier pick-up seems to have ended.
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
The app on my phone lets me complete the trade so this is much easier that the first 2 times when I had to put everything through the website by hand - I nearly gave up at that point, but I’ve persevered to get donations done for my favourite charity. Now it works fine and I’m happy with the experience including collection or drop off. Wish they would offer a bit more for my books but it is better than landfill and for a good cause.
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Posted 3 years ago
Thanks for your review Ziffit.com
Posted 3 years ago
Ziffit has always been a good site, although the courier service has not always been up to scratch e.g. my last two parcels were collected together but only one arrived! However Ziffit did credit me with the value of the package that did not arrive, so honour was satisfied. I would certainly recommend them
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Posted 3 years ago
Hello, thanks for your review Ziffit.com
Posted 3 years ago
The books were dispatched to Ziffit from my local collection point. I was able to track delivery and was notified when the cheque was on the way. Very simple transaction thank you. I have recommended Ziffit to several of my friends.
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Posted 3 years ago
Hello, thanks for your review. Ziffit.com
Posted 3 years ago
It is easy but it would be better if you accepted a higher percentage of the stuff.
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Posted 3 years ago
Hello, thanks for your review. Ziffit.com
Posted 3 years ago
Easy to use and efficient pick-up service. Prompt payment. It would be useful to know why 1 book was rejected.
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Posted 3 years ago
Hello, thanks for your review. Ziffit.com
Posted 3 years ago
Clear instructions for getting prices for items and for packaging and delivering to collection point or selecting collection date. Reasons for rejecting items not clear, particularly odd when after awaiting scan for several days, item was rejected.
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Posted 3 years ago
Hello, thanks for your review Ziffit.com
Posted 3 years ago
Two of my books had "expired" so Ziffit were not going to pay the agreed amount. I emailed them to ask why. There had been a mix up at their end so I was paid separately for them. Thank you Ziffit.
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Posted 3 years ago
Hello, thanks for your review Ziffit.com
Posted 3 years ago
Very good service,but,prices a bit low.
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Posted 3 years ago
Hello, thanks for your review Ziffit.com
Posted 3 years ago
It provided a vehicle to dispose of my books I no longerneeded and which may help others
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Posted 3 years ago
Hello, Thanks for your review. Ziffit.com
Posted 3 years ago
Easy to use. Efficiency collection service. My books were boxed, collected, received and checked and the cheque sent, all within a week.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
It’s easy to use and practical, although they pay very little and take quite a bit to process orders, many times losing items and not paying for them unless you claim for them. Not as straight forward as they make it seem.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Everything went as planned but although I agreed the prices , I thought most of them should have been higher.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Quick, efficient and some of the best online prices I’ve found.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Very helpful with any questions I had
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Ziffit is rated 4.0 based on 1,616 reviews