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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“Before i sent my books, I had to contact Customer Services by email. Prompt reply. No problems, sending books. Had to chase them to see if my books had been processed as It was a few days after tracking confirmed they were at the depot. This was resolved quite quickly.”
Helpful Report
Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“It’s good to have a company out there that will buy ‘some’ old books but the prices paid are very miserly. I have wondered whether simply giving to the charity shop would be better.”
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Posted 4 years ago
Thanks for your review.
Posted 4 years ago
“Very timely and easy to deal with!”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“The prices are pretty poor, but better than nothing I suppose.”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“I was able to get something back for some textbooks. Every little counts!!”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“It's easy to make returns with labels that are provided. Not having to pay for shipping the books helps greatly.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“A good way to declutter and make money through CD/DVD with different options to send for free, they either collect from your house or you can send through certain shops so something to suit everyone”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Easy system to sell books for someone not a techie, born before computers were in school. Have one query- when merging saved lists how can books accepted by your site be removed just minutes later, and I do mean minutes later?”
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
“Mostly good and straightforward but not sure how some trades expire when Ziffit has already accepted them! More explanation needed please.”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Some trades said expired. Seems strange they expired enroute to you. Pretty annoying. Also where I drop the parceks off complain of bad service of delivery driver. Otherwise OK.”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“An efficient way of passing on used books; very easy to use and with an instant value placed on each book. I particularly like the courier service that collects the packed books and it’s free of charge. I will use Ziffit again and have already introduced a friend to the service. Thank you!”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“I’m happy that the process was easy to create for a buy back. However, a little disappointed on how long it took to hear back from the company. But over all pleased will use again.”
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Posted 4 years ago
Thanks for your review! :)
Posted 4 years ago
“Easy to use and prices for items better than other sites. Have used a number of times and been very happy. However, the last 2 trades I had items that were not accepted. I was really disappointed that Ziffit wouldn't accept these items as they were in great condition and 2 of them were a boxset of 3 DVDs. The reason given by Ziffit for not accepting these items was strange. I'm a bit hesitant to use again now which is such a shame.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Ziffit is an easy site to use and my payment was sent quickly.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Prompt collection & payment”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“Very quick service, easy to use, and courier collected my parcel on time. One star off because I was disappointed that Ziffit wouldn't accept a lot of my books, and prices were poor on many that they did take.”
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Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“They accepted my books and gave me a reasonable price, as they paid for shipping!”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“They accepted my books and gave me a reasonable price, as they paid for shipping!”
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Posted 4 years ago
Thanks for your review!
Posted 4 years ago
“Always worth checking out when you have something to sell-books and dvds.Fast payment speedily received”
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Posted 4 years ago
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Posted 4 years ago
“Swapping books for money,what could be simpler.”
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Posted 4 years ago
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Posted 4 years ago
Ziffit is rated 4.0 based on 1,621 reviews