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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Trading is easy to do but on my last trade a code popped up but when I came to use it it was invalid, why invalid with in minnutes of it popping up?
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Good company overall. Were some initial teething problems which I pointed out that were fixed. But all cds still don't scan so that needs sorting but big improvement overall from last year so heading in right direction
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
I like the way that my books stay on my account until i have the required amount. I like the way that books can be collected from my doorstep.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Love em..quick and easy
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Good value for money. Swift payment.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Prices paid are good. They do reject some items but I'm OK with that since some of the books that I send are borderline on quality. Payment is quick. Website is good (I use a barcode scanner and find it quicker than the App). Unfortunately we have big problems with the courier that they use - DPD - not collecting the boxes. It usually takes four or five attempts before they turn up. We have the same problem with DPD collection with other companies so that's not a criticism of Ziffit.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Easy to use website. Convenient drop off point. Money usually paid within 7 days.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
The whole procedure is very simple. The books were collected on time and I was kept in the loop. Payment was fairly quick. Bit disappointed that books were rejected but I still got a reasonable payment.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Excellent service. However, I received an email listing the books I had sent and the prices paid but 2 were listed as not received and I know they were in the box. It wasn't the amount of money I lost because it wasn't that much, but disappointed all the same.
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Posted 2 years ago
Thanks for your review :)
Posted 2 years ago
Excellent service. You are the best.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Everything good thank you. However I have a number of books without a bar code. It would be good to be able to sell those too. Ther must be a way to do it.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Welluuuuuuuuuuu
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Ziffit are very good . they paid my money very quickly. I only had a problem with the very slow delivery of my parcel going to Ziffit (2 weeks) but once it had arrived very quick
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Everything was excellent except for the books you refused. Both of them were in the exact condition they came to me from WOB.
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Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
The app is easy to use and payment is quick and efficient!
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
The app is really easy to use, payment is quick and efficient!
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
This time around I got the price that they quoted and they accepted every book. The quote for some of the books was not very much considering I pay on average £3.50 for a 2nd hand book, however I always choose those with free postage and postage for a book is a minimum £2.95 from royal mail. So with Ziffit offering free return postage, importantly recycling any books they reject, (I now ensure not to buy any ex library books as Ziffit won't accept them) and paying me something for the ones they accept and benefiting others it is worth it. I was paid promtly this time so am Happy.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Simple to use service.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Absolutely great service and free delivery is brilliant. There were many books that they did not accept though, for no specific reason
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Before i sent my books, I had to contact Customer Services by email. Prompt reply. No problems, sending books. Had to chase them to see if my books had been processed as It was a few days after tracking confirmed they were at the depot. This was resolved quite quickly.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Ziffit is rated 4.0 based on 1,616 reviews