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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
This is the second time I've had a book rejected for "missing or damaged spine." How could I not notice sending in a loose stack of pages? Disgruntled.
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Posted 2 years ago
Thanks for your review :)
Posted 2 years ago
It seems harder to get boxes collected these days when I challenged last time it goes on weight? Originally I was told price it is must more convenient for me to have box collected, however once it has gone payment is usually swift with only an odd refusal
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Posted 3 years ago
Thanks for your review :)
Posted 2 years ago
Very efficient service
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Posted 3 years ago
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Posted 3 years ago
Easy to use. It is worth checking books that have already been refused as sometimes more will be needed. It does take a while for the money to arrive now. It used to be quicker but I am wondering if this is linked to the courier service. I will continue to use Ziffit as it is an easy way to get rid of unwanted items and to make a bit of money.
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Posted 3 years ago
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Posted 3 years ago
Checking process is efficient. Collection easy and payment process is quick and smooth. It's a pity more books are not accepted - it's very selective. But I am very pleased with the service.
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Posted 3 years ago
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Posted 3 years ago
I was selling CDs and DVDs and these guys had very reasonable offers. One of the best prices offered out of most of these companies, the only draw back is that they didn't need / want quite a few of the titles I was looking to sell. Definitely put these guys at the top of the list though as your first point of contact to see if they want your titles. Shipping was very simple, fast and easy, it took about a week from shipping to receiving the funds. Very happy with the whole experience.
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Posted 3 years ago
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Posted 3 years ago
Quick payment, no worrying about posting costs all free and easy to understand...
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Quite easy to do.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Generally, the system works very well. Collection is not always perfect but the boxes will be picked up eventually. This is a very good way of selling books with free courier pick up.
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Posted 3 years ago
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Posted 3 years ago
Great all round service - except I think you could be accepting more of the older DVD's Books etc
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Posted 3 years ago
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Posted 3 years ago
Easy process and the posting. Good communication with the tracking and advising when received. Payment made promptly. I would have given 5 stars but I received an email advising that I had missed a further discount and to go back to my account to add it, but it wasn’t possible or clear how I could have done this.
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Posted 3 years ago
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Posted 3 years ago
On the whole very good. Prices offered aren't great and lots of books/DVDs not wanted but selling stuff helps in today's economic climate. Money goes straight into your bank quite quickly after they get the parcel.
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Posted 3 years ago
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Posted 3 years ago
Easy scanning, easy pick up, quick payment
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Posted 3 years ago
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Posted 3 years ago
My latest order was processed and payment issued very quickly and all items accepted. I use Ziffit several times a year and am generally happy with their service other than when they claim an item(s) has not been sent when I know for 100% certainty that it was in the box. A lot more DVDs and CDs are refused these days but that's just a sign of the times. For what they accept prices are usually higher than the main competitor.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
90%of the time ziffit gives the best prices.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Gave me Great price on a few of my trade backs
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Posted 3 years ago
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Posted 3 years ago
Fast turnaround and the courier was brilliant. Would be good if the items when once scanned they could be put into alphabetical order
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Posted 3 years ago
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Posted 3 years ago
The process is very clear and works very well.
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Posted 3 years ago
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Posted 3 years ago
The app is really easy to use and makes the process of scanning effortless. Arranged for pickup with DPD but unfortunately they failed on the first attempt as the driver went to a wrong address. Had to then wait until after the weekend to contact Ziffit and ask them to rearrange a collection. I heard back from them about a day after emailing them and all went smoothly from there.
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Posted 3 years ago
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Posted 3 years ago
I nrearly gave up on Ziffit as the App would not accept my trades. Eventually Ziffit advised me that I should download the App again as it had been updated which I did and now it works again. I have been very pleased with the service from Ziffit until now so I hope there will be no further problems. It wouild have been useful to have had advice re the App much sooner.
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Posted 3 years ago
Thanks for your review :)
Posted 3 years ago
Ziffit is rated 4.0 based on 1,616 reviews