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ZIPTRANSFERS Reviews

4.7 Rating 9,509 Reviews
93 %
of reviewers recommend ZIPTRANSFERS
4.7
Based on 9,509 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read ZIPTRANSFERS Reviews
Anonymous
Anonymous  // 01/01/2019
When we arrived at Berlin airport our taxi was not there. We waited half an hour but he still didn't turn up so I called the emergency number and explained what had happened. The person I spoke to was going to call the driver but when he called me back he said that the driver had his phone switched off. I think he may have arranged another driver but he didn't tell me that. Consequently we decided to catch the train, we were on our way to the station when a man rang and said he was our driver so we went back to the airport and finally (1 hour late!) we got our taxi. I was not impressed at all.
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Posted 7 years ago
Our transfer on the 24th was perfect, but the transfer from CDG to Disneyland on 15th December was a disaster. I changed the address a couple of days before our trip. The address change was only 2-3km away from the original address. When we arrived, there was no one there to pick us up, and then I found out that you cancelled the transfer, and never sent me an email to tell me. Apalling experience...
Helpful Report
Posted 7 years ago
ZIPTRANSFERS is rated 4.7 based on 9,509 reviews