1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 6,151 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,151 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Orlando was amazing, especially while we were having hurricane Helene going on around us. Thank you.”

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Posted 1 year ago

“At first after reading the online reviews I was a little apprehensive but the entire first experience was extremely good for me. I was able to finance the battery through Affirm which was a big help and went smoothly due to past positive transactions I've had with them. Terry the technician came out and was a little early which was good. He checked the car first to make sure I needed a battery and then quickly installed it. Afterwards we tested and started and turned off the car and waited a few minutes for about 4X and I was confident all was fine. I am very pleased with the service I received today and would definitely the entire process all over again. Thank you. I give 5 out of 5 stars.”

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Posted 1 year ago

“Came out to a dead battery this Friday morning. Did an internet search and found 1-800-Battery and they seem to fit all my needs. Booked an appointment for 11 am and was notified by email and text that they could come out earlier with the proper battery. The technician, Yousif, was friendly, enthusiastic and quickly installed the battery. This company fit my needs for a mobile service with the correct battery and quick install.”

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Posted 1 year ago

“Although it was expensive to purchase, it was worth it. They came out very fast. The technician was very professional and caring. He made sure we were good to go. I would recommend this service.”

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Posted 1 year ago

“I already did”

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Posted 1 year ago

“The person who put a new battery in my car did a great job.”

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Posted 1 year ago

“I was very impressed and happy with the service. Other companies had scedule dates days ahead but you wre able to come out within hours. I was kept informed og progress and the technican was friendlt and quick. Overall a 5 star rating”

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Posted 1 year ago

“I would say 3/5. The tech was very nice and efficient, and once he got here it went very well. Although, there was a lot of uncertainty of his arrival. Admin's texted with me minimally, but I should be able to know the ETA at every moment, tracked on my phone. Also when I purchased the battery, I selected ASAP and was not given an ETA. Even if it is very conservative, i would still list the ETA upon purchase. Also, I would have a better tracker with better indications of time through the delivery process. I felt like i was in the dark a lot of the time. Even if its just some form of visibility just to make the user understand a little. yesterday, i didnt know when someone was coming until 11 minutes out when i started to track the driver. this should be like 3-5 hours out. thank you for the battery, it works now. Also the tech was a good guy.”

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Posted 1 year ago

“Always so quick to respond and same day battery changes! They are so quick and friendly she only took 15 minutes of my time and made sure everything was working appropriately. Very, very happy with the customer service I received. Plus, they give you 3 tier options of the batteries, and they include warranties!”

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Posted 1 year ago

“The technician who came to my home to install the new battery was wonderful; they were professional, laid back, and got right to it. They had the battery installed in under 10 minutes. He did a wonderful job and made sure everything was working before leaving. The shopping and checkout process was simple and knowing that a technician would be out the same day is why I chose 1-800-Battery. And the cost of the battery and installation wasn’t anymore or much more than if I had it done at a shop or done it myself. If I ever need service like this again I’ll definitely be coming back. Let’s just hope I don’t need it! But if I do, I know which vendor I’m going with. Please, don’t change for the worse! Get better and do whatever you can to make sure the techs and other employees are taken care of. You’re incredible now - keep that momentum going to set a standard for this industry. 10 out of 5 stars.”

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Posted 1 year ago

“first time using this service Jose changed the battery and provided excellent service 5 stars!!!”

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Posted 1 year ago

“Always efficient service. Thanks.”

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Posted 1 year ago

“Richard, CEO your service is less established and I can take that into account. Your service indicated your technician would have the tools to check my existing battery to determine the charge. He did not have the tools to check it. Your technician was working in an area that typically has two technicians with an expected arrival time between 10-12. Since there was one technician absent the technician was working double calls and arrived at 230PM. I understand your technicians are independant contractors but providing them adequate resources reflects on the quality of the work and service. The mark-up on the batteries is a little high too. Thanks for the service. Don Douin”

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Posted 1 year ago

“The techician was timely and was able to replace my battery with no problem. I would highly recommend this service to anyone, job well done”

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Posted 1 year ago

“I was notified on the day of my scheduled service that my battery wasn't available and would have to reschedule my service to the following day. Which we did, that being said, service was professional, took less than an hour and was relatively within the time frame quoted. Price was compareable and actually a bit cheaper, thanks to a coupon code, to other quotes I received before getting in touch with 1800Battery.”

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Posted 1 year ago

“Easy, quick and much more reasonably-priced alternative to taking my Mercedes Benz to a dealership for a simple battery replacement. The service technician arrived the same day and replaced my battery in a matter of minutes. I would definitely use 1-800-Battery or recommend the company to my friends.”

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Posted 1 year ago

“Process from start to finish was straight forward and simple. Had the battery ordered and paid for by 9am. The technician arrived and had it replaced by noon; he was friendly and efficient. Would have been less expensive to replace myself but that morning I needed fast and convenient. Overall, please with the service, was great in a pinch.”

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Posted 1 year ago

“I initially purchased a battery for my 2002 Chevy Tahoe from 1-800 Battery.com on November 13, 2023. That battery subsequently failed on September 10, 2024. That same day, September 10th, I requested a replacement battery from 1-800 Battery. The company subsequently replaced the failed original battery but, almost immediately, the replacement battery failed to start my vehicle on several occasions after September 10th causing me to miss work. Additionally, the dashboard lights flash on and off erratically as I'm driving.... a symptom of a bad battery. On September 21, 2024, I took my 2002 Chevy Tahoe to two auto parts stores, Advance Auto Parts and O'Reilly Auto Parts. Both technicians ran a test on the battery and the alternator and both corroborated that the battery was undersized for my vehicle and that it was only cranking at 643 amps but should be at 700 to 875 cranking amps. They both confirmed that the alternator was properly charging the battery. I relayed this information to 1-800 Battery via email on September 19, 2024. On September 23, 2024, 1-800 Battery responded with the following, "We have reviewed your order and the vehicle information you provided was for a CHEVROLET TAHOE 2002 V8 4.8L 294cid. On both installs the battery that was installed was compatible for the vehicle type." In its response, no mention was made of the battery failures and, the batteries they replaced my car with were undersized for my vehicle which is a 2002 Chevy Tahoe 5.3L V8, not a 4.8L V8. I asked for a full refund of my costs, $315.11 for the first purchase on November 13, 2023, and the replacement trip cost of $50, for a total refund of $365.11 which appears was declined.”

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Posted 1 year ago

“Excellent Service from Ronald”

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Posted 1 year ago

“Quick and responsive”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 6,151 reviews