1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,398 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,398 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on 12/16 they asked if I would wait till 12/17 first thing in the am. No one showed up until 8pm. Driver did a great job. I would have liked if they were more truthful with the time.”

Helpful Report

Posted 9 months ago

“The installer showed up on time. He struggled a bit with the new battery but got it installed and Working. The brand was not what I ordered however.”

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Posted 9 months ago

“Office helpful. Technician and assistant efficient and friendly.”

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Posted 9 months ago

“4 stars The wrong Battery was delivered, David was able to procure the correct battery and installed a day later. Mr. David Reed very knowledgeable great technician”

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Posted 9 months ago

“given a grace period of 1 hour from the proposed window tech was on time. he was excellent. the battery was not the one that was illustrated on the website - a call to the distributor was met with the claim that it was an equivalent (this is nice to know but did not inspire trust - if you are not going to send the battery listed it would have been nice to be informed since i read a review of my choice but not the replacment before instillation. the price was no bargain. the convenience was worth it for me but may not be for others.”

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Posted 10 months ago

“Little on the high side but coming to you is a huge plus. Installer was friendly and finished fast with no issues”

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Posted 10 months ago

“I have mixed feelings about my experience with 1-800-Battery. On the plus side, the person who put in my battery, Andrew, was polite, helpful, and accomplished the task in about 15 minutes in the dark. The cost was about what it would have been had a been able to get my vehicle to a store. For these reasons, I would use them again. On the negative side, I scheduled an afternoon installation. First, the time got pushed back to 8 p.m. Then, it got moved to the next night because of some mix-up with ordering the battery. Andrew did offer to try jumping it, but we'd already tried that. They did knock off $10 for the inconvenience. Fortunately, I'm retired and had another vehicle I could use, so it didn't interfere too much with my life.”

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Posted 10 months ago

“Took an extra day but when the tech arrived he was very pleasant and worked quickly. he knew his stuff. A little pricy but it was worth it.”

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Posted 10 months ago

“The spot had to be rescheduled by the company but it was a minor inconvenience but the technician was very professional and efficient”

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Posted 10 months ago

“I was pleased that I found a company that came directly to my home to swap out a dead battery. The person that did the job was polite and very quick. My only complaint was the timing. I was told over the internet it would be between 8 - 10 AM. The serviceman did not arrive until 12:30 or so. Now, the weather was pretty horrible that morning as a note.”

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Posted 10 months ago

“I wasn’t too sure what to expect never using a service like this. Our technician that came out was professional polite and very quick. I will use your service in the future and recommend my family to use it also. I had knee replacement less than a week ago. The peace of mind of using your service instead of trying to get friends and family help me was well worth it.”

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Posted 10 months ago

“Pretty good service. The battery was to come 2-4 on Monday and didn’t get here until Tuesday. The customer service reps did a nice job of following through. The installer was a great guy too.”

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Posted 10 months ago

“Quick and efficient service! Chat did not work but phone call did.”

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Posted 11 months ago

“great service”

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Posted 1 year ago

“The technician was friendly and competent. He worked quickly. He was, however, late for the assigned window of time because he had to wait for the battery at the wharehouse.”

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Posted 1 year ago

“It took a while for a warranty claim but they got the job done I primarily thank the gentleman they sent, his name is Mr. Restrepo.”

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Posted 1 year ago

“The technician was very quick to put the battery in the car. It only took a few minutes. I would use this service again if needed.”

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Posted 1 year ago

“Overall a good business model. Two issues 1). The differences and descriptions of alternative batteries was not clear. 2). The service was provided 2 1/2 hours after the appointment. Serviceman who installed the battery was excellent when he finally arrived.”

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Posted 1 year ago

“Transaction went well, installer was good. One glitch however, wrong battery was delivered first and installer had to bring it back for right battery. I would have liked to have some documentation as to what brand of battery(s) were installed, both primary and auxiliary and warrenty information.”

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Posted 1 year ago

“Tech was slightly behind schedule, but once arrived, in no more than 15 minutes had the job completed. Would use this company again.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 6,398 reviews