1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,305 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,305 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good and quick service .”

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Posted 4 years ago

“The overall service was exceptional. The communication was challenging. After placing the order it was unclear “what would happen next “ impossible to chat or talk live. I almost cancelled the payment when the map link of technicians location came up”

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Posted 4 years ago

“The technician was more than an hour late. Other than that, the service was satisfactory.”

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Posted 4 years ago

“They were great accept they were an hour late! They were scheduled for 6:30-7:30 am and didn’t show up until 8:30. Otherwise great service!”

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Posted 4 years ago

Even 6:30 AM is a bit early for us as warehouse doesn't open until 8am. We got there as soon as we could.

Posted 4 years ago

“I was very impressed with 800-Battery and how quickly the Service Represtative arrived. He was orginally scheduled to arrive on Tuesday morning. However, he came on Monday afternoon of the Holiday. He was very professional and quickly went about installing the new battery. He made sure everything was properly put back in place before leaving. And took extra time to test that the windshield wipers were workin properly.”

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Posted 4 years ago

“Very fast service”

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Posted 4 years ago

“Other than the long waiting time to show up, everything else was outstanding.”

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Posted 4 years ago

“The technician was quick and efficient. The time told by the customer service rep was not accurate. If you could communicate a little bit better so we can have an expectation of the time. Especially in situations where time is important. Overall a tremendous experience from beginning to end”

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Posted 4 years ago

“Very pleased. Response was fast. Installation was very quickly done Same day delivery.”

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Posted 4 years ago

“The technician was 2 hours late due to difficulties with his previous stop, so that was certainly understandable. I had called the customer service number and they had informed me what was going on. I was grateful to speak with someone who was able to keep me updated as to when my technician would be arriving. Once he did arrive he was very quick and courteous. In less than 20 minutes he tested my old battery, removed it and installed the new one with no problem. My car was up and running and I appreciated the convenient service provided by 1-800-Battery. Thank you.”

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Posted 4 years ago

“A great experience overall. A bit pricey, but not really for my car's particular battery requirements. When a reschedule needed to occur, Jacob (cust. serv rep) called me personally. The mechanic/tech, Joe Beltran, was absolutely awesome! On time, correct battery for make & model of vehicle, friendly, competent and funny! Thank you!”

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Posted 4 years ago

“Easy to deal with although the website could use a few improvements. My only concern was the technician arriving 90 minutes after the scheduled time.”

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Posted 4 years ago

“Everything went well and my car battery was changed out promptly. My only critique would be that I set the appt. for 8:30 and he arrived about 9:10. Other than that, my experience was very good. Thanks!”

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Posted 4 years ago

“They were very polite and able to correct the situation when the company that was employed to replace my dead battery refused to do the work upon arrival.”

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Posted 4 years ago

“Took a few calls and some chatting on-line but the battery is changed and everything is working as it should. Thanks”

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Posted 4 years ago

“The service was appropriate and effective. The service provider was 45 minutes later than scheduled.”

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Posted 5 years ago

“I really can't evaluate the battery since I haven't driven the SUV. If it works I will like, if it does not last as long then I will be disappointed.”

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Posted 5 years ago

“Timely and professional..no complaints”

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Posted 5 years ago

“I have a four star rating due to 2 things….the phone call did not work. The recording kept repeating it was a one minute wait even after 30 minutes and me hanging up. Secondly, I have yet to see anything about my 36 month warranty even after the technician said it would come in an email. Other than those two things everything else was perfect. Technician was friendly and helpful, chat person was efficient and courteous, from beginning to end approx 90 minutes. Simple and easy. Would do again”

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Posted 5 years ago

“Everything went great except I asked for a 2pm slot and the gentleman didn't get there until 5:30. Those appointment times shouldn't be available if they can't be meet.”

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Posted 5 years ago

1-800-Battery is rated 4.3 based on 6,305 reviews