1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,594 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,594 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I felt good about timeliness of service. Slight problem with original part but that was corrected to my satisfaction and service tech was very helpful.”

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Posted 4 years ago

“heavy schedule and the house delivered installer was very fast”

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Posted 4 years ago

“thank you for providing this service. technicians arrived on time and installed the battery quickly. i, of course, would like it to be a better price, but for me a necessary cost.”

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Posted 4 years ago

“Delivered battery an put in good service wanted written bill only complaint”

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Posted 4 years ago

“Took a little longer than I hoped. Technician did a great job!”

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Posted 4 years ago

“Service was quick and good as promised. The technician was very professional. He also conducted a test to check the health of the car's electrical system. The only issue is with the receipt and warranty. Once the service is done it is difficult to communicate with them again. I recommend asking for the battery warranty and receipt upfront.”

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Posted 4 years ago

“Did an excellent job and tech was very helpful and pleasant. The only reason I didn’t give 5 stars is because of the time it took to get to me. The first person didn’t have my battery so another person was assigned to me without notifying me of the change. I had to call to find this out.”

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Posted 4 years ago

“Rep seemed inexperienced, had to run to store to get necessary equipment (jumper cables), but overall seemed to do a good job and was efficient. Should improve with experience.”

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Posted 4 years ago

“I am very satisfied with my battery delivery but there was a problem with the bar that holds the battery in place. The person that delivered the battery told me he would return in a few days with a bolt that is needed to secure the battery and I am still waiting. He did text me his cell number but I had a problem with my cell phone and had to completely reset it. In the process I lost some of my data and proud of that was his cell phone number, so I desperately need to get in touch with him to get the battery secured and be able to drive the car safely. I have tried many times to call your company and every time I call I'm never able to get through I get put on hold and I went one day one morning I waited for a half an hour with the phone on hold and nobody ever picked up. If someone could call me with the phone number of the person that delivered my battery and it would be a great help so that I can get in touch with him and arrange for him to come in and secure him”

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Posted 4 years ago

“The only problem I had was the description of service on my credit card bill. Something u need to change, a software company in California installed a battery in my truck in Texas just saying.”

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Posted 4 years ago

“1- Received a message that the technician will arrive in 33 min and he arrived past 90 min 2- To this date, three days past the delivery, still received No invoice and No warranty”

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Posted 4 years ago

“Very fast, professional, and reliable service. Was able to place my order for a new battery and have it changed directly at my place of work in less than 2 hours. Will recommend them and definitively use them again!”

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Posted 4 years ago

“This service was a real godsend. It was hard to get through to a dispatcher, though”

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Posted 4 years ago

“Excellent service technician”

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Posted 4 years ago

“Everything went smoothly”

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Posted 4 years ago

“The process was easy and intuitive. I got the correct battery for my Jeep (the parts stores kept trying to sell me one that “fit”). In about an hour the tech contacted me and I was able to track his progress to me with GPS . Upon arrival he was professional and had all the right tools. He took care to make sure memory back up hooked up, covered all surfaces (the battery is under the passenger seat) and had it installed in just a few minutes. A quick alternator and systems check and I was all done! If I could make a suggestion. (and it didn’t impact the service) I expected someone in a truck with 1800 battery on the side and a tech maybe wearing a logo’d polo shirt. Thanks very much”

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Posted 4 years ago

“Great job , thanks”

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Posted 4 years ago

“Paid more than I wanted but it starts when I need it to, tech was quick, agent on the phone was solid thank you”

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Posted 4 years ago

“The service on the ground was rapid, friendly and efficient. Two follow-up calls made to the number provided on the website were never answered.”