1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,431 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,431 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If there's any reason you can't, or don't want to, replace a battery, this is a great source of both the battery and installation. The battery gets tested and if you ordered a battery, you can have it replaced. If your battery just needs a charge, that's all it'll get. Easy. Yeah, I can change out my own battery, but with cold weather and arthritis, do I really want to? It's worth the extra money, which is pretty reasonable.”

Helpful Report

Posted 4 years ago

“I have already recommended the service to a friend”

Helpful Report

Posted 4 years ago

“I did not receive a receipt”

Helpful Report

Posted 4 years ago

“Excellent customer service and communication. WIsh the price was lower though.”

Helpful Report

Posted 4 years ago

“Overall very good. Easy to access and person answering phone was friendly and helpful. Person who came to replace battery was on time and efficient. One complaint, however, I have requested a receipt and the 3 year guarantee in writing and have yet to receive it. Please make sure I receive them.”

Helpful Report

Posted 4 years ago

“The installer didn't wear a mask. I had to ask him to clean the terminals. Didn't test the existing battery”

Helpful Report

Posted 4 years ago

“Delivery person was professional and polite. Arrived just outside of the promised time.”

Helpful Report

Posted 4 years ago

“Extremely convenient, I would go as far as to say a lifesaver as service arrived on location even with snow on the ground. Service was quick, efficient and friendly. I would recommend to any one in need of battery replacement.”

Helpful Report

Posted 4 years ago

“I felt good about timeliness of service. Slight problem with original part but that was corrected to my satisfaction and service tech was very helpful.”

Helpful Report

Posted 4 years ago

“heavy schedule and the house delivered installer was very fast”

Helpful Report

Posted 4 years ago

“thank you for providing this service. technicians arrived on time and installed the battery quickly. i, of course, would like it to be a better price, but for me a necessary cost.”

Helpful Report

Posted 4 years ago

“Delivered battery an put in good service wanted written bill only complaint”

Helpful Report

Posted 4 years ago

“Took a little longer than I hoped. Technician did a great job!”

Helpful Report

Posted 4 years ago

“Service was quick and good as promised. The technician was very professional. He also conducted a test to check the health of the car's electrical system. The only issue is with the receipt and warranty. Once the service is done it is difficult to communicate with them again. I recommend asking for the battery warranty and receipt upfront.”

Helpful Report

Posted 4 years ago

“Did an excellent job and tech was very helpful and pleasant. The only reason I didn’t give 5 stars is because of the time it took to get to me. The first person didn’t have my battery so another person was assigned to me without notifying me of the change. I had to call to find this out.”

Helpful Report

Posted 4 years ago

“Rep seemed inexperienced, had to run to store to get necessary equipment (jumper cables), but overall seemed to do a good job and was efficient. Should improve with experience.”

Helpful Report

Posted 4 years ago

“I am very satisfied with my battery delivery but there was a problem with the bar that holds the battery in place. The person that delivered the battery told me he would return in a few days with a bolt that is needed to secure the battery and I am still waiting. He did text me his cell number but I had a problem with my cell phone and had to completely reset it. In the process I lost some of my data and proud of that was his cell phone number, so I desperately need to get in touch with him to get the battery secured and be able to drive the car safely. I have tried many times to call your company and every time I call I'm never able to get through I get put on hold and I went one day one morning I waited for a half an hour with the phone on hold and nobody ever picked up. If someone could call me with the phone number of the person that delivered my battery and it would be a great help so that I can get in touch with him and arrange for him to come in and secure him”

Helpful Report

Posted 4 years ago

“The only problem I had was the description of service on my credit card bill. Something u need to change, a software company in California installed a battery in my truck in Texas just saying.”

Helpful Report

Posted 4 years ago

“1- Received a message that the technician will arrive in 33 min and he arrived past 90 min 2- To this date, three days past the delivery, still received No invoice and No warranty”

Helpful Report

Posted 4 years ago

“Very fast, professional, and reliable service. Was able to place my order for a new battery and have it changed directly at my place of work in less than 2 hours. Will recommend them and definitively use them again!”

Helpful Report

Posted 4 years ago

1-800-Battery is rated 4.3 based on 5,431 reviews