1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,594 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,594 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Service was good but late with no warning. You need better communication with customers.”

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Posted 4 years ago

“Great communication and process! Appreciated efficiency!”

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Posted 4 years ago

“The service was great and I would recommend them anyone.”

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Posted 4 years ago

“Great service - timely and responsive. Very professional. A little too expensive”

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Posted 4 years ago

“My technician was awesome and quick. The service was delayed a day because there wasn't a battery available which I understand because Covid has hurt availability in all sectors. I took it off a star because I didn't hear from 1800battery 45 minutes after they mentioned they would contact me. In all I only had to actively wait 2 hours at my own home and didn't have to go to a store. I would use the service again, but only under certain circumstances.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Delivery fast ,installation quick and efficient. I suggest that when you quote a price,you include the tax, etc . Out the door price.”

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Posted 4 years ago

“Came quickly”

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Posted 4 years ago

“Great service that changed my battery right in my garage. Very quick and friendly service.”

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Posted 4 years ago

“I never knew this service was around until I needed it on one of the coldest days of the year. My battery was dead and two service garages said it might be 1 to 2 days before they could do a battery for my truck. I called Autozone and Batteries Plus that both said virtually the same thing so I was stuck without my truck. I saw this site in my browser and figured what the heck. I am very happy with dealing with 1-800-Battery because I had my battery installed within 2 hours and the technician was awesome. However, the 4 stars is a representation of it being a bit high price for a battery but like I said, I got my battery installed in 2 hours versus 2 days!”

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Posted 4 years ago

“service was fast (same day)at my home and priced competitive with bringing my car to a shop. All good. Only issue is installer said warranty would come in an e mail it never did so I don't have a warranty in writing and wouldn't know what to do if I had an issue during the promised 3 year warranty period”

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Posted 4 years ago

“They were quick , convenient, and friendly. They do come right away and change your battery on the spot for you. I reccomend them if you are stuck somewhere and do not have jumper cables or have time to wait for roadside assistance. Otherwise they are a bit on the pricey side for just a battery but again your paying for convince and the get you right back on the road.”

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Posted 4 years ago

“If there's any reason you can't, or don't want to, replace a battery, this is a great source of both the battery and installation. The battery gets tested and if you ordered a battery, you can have it replaced. If your battery just needs a charge, that's all it'll get. Easy. Yeah, I can change out my own battery, but with cold weather and arthritis, do I really want to? It's worth the extra money, which is pretty reasonable.”

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Posted 4 years ago

“I have already recommended the service to a friend”

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Posted 4 years ago

“I did not receive a receipt”

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Posted 4 years ago

“Excellent customer service and communication. WIsh the price was lower though.”

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Posted 4 years ago

“Overall very good. Easy to access and person answering phone was friendly and helpful. Person who came to replace battery was on time and efficient. One complaint, however, I have requested a receipt and the 3 year guarantee in writing and have yet to receive it. Please make sure I receive them.”

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Posted 4 years ago

“The installer didn't wear a mask. I had to ask him to clean the terminals. Didn't test the existing battery”

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Posted 4 years ago

“Delivery person was professional and polite. Arrived just outside of the promised time.”

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Posted 4 years ago

“Extremely convenient, I would go as far as to say a lifesaver as service arrived on location even with snow on the ground. Service was quick, efficient and friendly. I would recommend to any one in need of battery replacement.”

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Posted 4 years ago

1-800-Battery is rated 4.3 based on 5,594 reviews