1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,431 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,431 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Other than the long waiting time to show up, everything else was outstanding.”

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Posted 3 years ago

“The technician was quick and efficient. The time told by the customer service rep was not accurate. If you could communicate a little bit better so we can have an expectation of the time. Especially in situations where time is important. Overall a tremendous experience from beginning to end”

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Posted 3 years ago

“Very pleased. Response was fast. Installation was very quickly done Same day delivery.”

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Posted 3 years ago

“The technician was 2 hours late due to difficulties with his previous stop, so that was certainly understandable. I had called the customer service number and they had informed me what was going on. I was grateful to speak with someone who was able to keep me updated as to when my technician would be arriving. Once he did arrive he was very quick and courteous. In less than 20 minutes he tested my old battery, removed it and installed the new one with no problem. My car was up and running and I appreciated the convenient service provided by 1-800-Battery. Thank you.”

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Posted 3 years ago

“A great experience overall. A bit pricey, but not really for my car's particular battery requirements. When a reschedule needed to occur, Jacob (cust. serv rep) called me personally. The mechanic/tech, Joe Beltran, was absolutely awesome! On time, correct battery for make & model of vehicle, friendly, competent and funny! Thank you!”

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Posted 3 years ago

“Easy to deal with although the website could use a few improvements. My only concern was the technician arriving 90 minutes after the scheduled time.”

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Posted 3 years ago

“Everything went well and my car battery was changed out promptly. My only critique would be that I set the appt. for 8:30 and he arrived about 9:10. Other than that, my experience was very good. Thanks!”

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Posted 3 years ago

“They were very polite and able to correct the situation when the company that was employed to replace my dead battery refused to do the work upon arrival.”

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Posted 3 years ago

“Took a few calls and some chatting on-line but the battery is changed and everything is working as it should. Thanks”

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Posted 3 years ago

“The service was appropriate and effective. The service provider was 45 minutes later than scheduled.”

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Posted 3 years ago

“I really can't evaluate the battery since I haven't driven the SUV. If it works I will like, if it does not last as long then I will be disappointed.”

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Posted 3 years ago

“Timely and professional..no complaints”

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Posted 3 years ago

“I have a four star rating due to 2 things….the phone call did not work. The recording kept repeating it was a one minute wait even after 30 minutes and me hanging up. Secondly, I have yet to see anything about my 36 month warranty even after the technician said it would come in an email. Other than those two things everything else was perfect. Technician was friendly and helpful, chat person was efficient and courteous, from beginning to end approx 90 minutes. Simple and easy. Would do again”

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Posted 4 years ago

“Everything went great except I asked for a 2pm slot and the gentleman didn't get there until 5:30. Those appointment times shouldn't be available if they can't be meet.”

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Posted 4 years ago

“Well calling was a bit of an issue recording kept saying your wait time was less than a minute for about 10 minute. And the web site said that the est time was 105 min. But when I checked out est went to 7 hrs. But the the service when I Big Rob showed up was very good”

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Posted 4 years ago

“Gerald McMurray (#2) deserves much praise for replacing my battery (on warranty, thank you) very capably and on schedule. Cheers, MJE”

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Posted 4 years ago

“Very proficient. at the time I was in most need, there he was, ready to help.”

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Posted 4 years ago

“Customer Service excellent. Repair of càr very good. Took a long ride.Enjoyed beening outside. Thanks again. Jane,”

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Posted 4 years ago

“Great service. My service person arrived 1 1/2 hours late but otherwise very happy. It was done the same day i called. Thank you!! Ordered service online. Tried phone but took too long waiting for service.”

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Posted 4 years ago

“service excellent. Great value. But Tardy. Still worth calling again”

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Posted 4 years ago

1-800-Battery is rated 4.3 based on 5,431 reviews