1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,303 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,303 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Put new battery in an old one was bad quick service”

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Posted 4 years ago

“Great we'll skilled technician !!”

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Posted 4 years ago

“Super convenient. Wish I'd known about such a service 6 months ago. Would've used you earlier.”

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Posted 4 years ago

“Service was great, tech showed up as promised and installation was quick. The only issue was that I ordered an Interstate battery but they showed up with a DieHard battery. The battery was not even an option on the website. I guess not much you can do when you’re stranded. Tech said they don’t have Interstate batteries and customer service was no help saying it was the same price. Can’t help feeling like you’ve been ripped off.”

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Posted 4 years ago

“Super convenient and very polite. Customer service was responsive.”

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Posted 4 years ago

“Except for the fact that service was provided in 7 hours instead of the advertised 3 hours, everything else was as advertised. I would not hesitate to use them again.”

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Posted 4 years ago

“Service was good however the serviceman did not arrive on time and was 45 minutes late.”

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Posted 4 years ago

“The technician was friendly and polite and replaced my battery promptly. It seems there was a scheduling issue or you need additional techs because mine was scheduled for 3-5 p.m. and arrived at 7:15.”

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Posted 4 years ago

“Little late but once there work completed efficiently and cleanly.”

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Posted 4 years ago

“3 star. The batter delivery was good but the person installing was extremely RUDE! He kept talking very rudely.”

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Posted 4 years ago

“Was courteous,helpful but a bit late from appointment time”

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Posted 4 years ago

“Got the job done, but the customer service was terrible. My appointment was early morning by 10am. Long story short, it was another 2 hours before anyone got here. I called at 10:30 and I was told someone would arrive shortly, driver would text me to say he was on his way. No call, no text. He showed up at noon. However, he delivered and installed the battery, no problem. I feel someone should have contacted me at some point and told me they were running late. It happens sometimes.”

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Posted 4 years ago

“The technician arrived 2 hours later than the given time window. Otherwise, the service was perfect. The technician removed the dead battery and installed the new one quickly. Then, he asked me to test the ignition before he left. The company may need to work on better scheduling, so as to make sure the technicians can make their time window.”

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Posted 4 years ago

“Installer arrived 40 minutes after the appointment window closed but had new battery installed within 30 minutes.”

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Posted 4 years ago

“Because the technician was overwhelmed that day, he did not arrive within the scheduled 2-hour window, and he did not contact me to tell me he would be late. I had to call the 800 number and wait on hold for nearly a half hour before a CSR was able to address the issue and confirm that he was coming, but would be an additional 90 minutes late. Once he got here, he was extremely apologetic, courteous and efficient and had the installation complete within 10 minutes.”

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Posted 4 years ago

“Everything was awesome except the timing of the delivery and installation. I wish I had a better expecting on an exact time.”

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Posted 4 years ago

“The service was quick but I have not received any paperwork regarding warranty or anything else.”

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Posted 4 years ago

“It was ok I need wish he cleaned the cables”

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Posted 4 years ago

“The estimated wait time was an underestimate by 2 hours but I wasn't in a rush on a weekend day. The pricing was great - it was 40$ cheaper than getting the same service at a nearby auto shop, and was way more convenient and quick overall than that option. The technician Darnell was really friendly and efficient as well.”

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Posted 4 years ago

“I was thankful that your mechanic could come to service my car the same day. I called late in the day and he showed up even though I thought he wouldn't. It was night time. He did all the work required, extra because my battery was in the wheel well. I never saw that before. He had the wrong battery replacement. I realize that can happen. He came back the next day and completed the job. Excellent work.”

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Posted 4 years ago

1-800-Battery is rated 4.3 based on 6,303 reviews