1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,592 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Was fast. Easy.”

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Posted 3 years ago

“The person who delivered the battery was great, but I wish I received a more clear confirmation and a better estimate of when it would be delivered.”

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Posted 3 years ago

“service was efficient, but a bit expensive. Overall will recommend.”

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Posted 3 years ago

“Great friendly & professional service!”

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Posted 3 years ago

“For the convenience, the cost of the battery and installation was well worth it. The Chat Rep Online, Ryan, was very helpful and calmed my fears about giving my personal information online by stating the chat and website was secure. It took longer than my estimated ETA; but when the mechanic, Paul, arrived he was able to quickly install my new battery. The mechanic was very polite. Overall, my experience was great and I would recommend this service. Rate: 4 Out of 5”

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Posted 3 years ago

“Availability of the same day service got me un-stranded that day. The ETA and scheduling was not good. The guy who showed up later than the ETA did the job, but was unfriendly / rude, but ultimately helpful”

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Posted 3 years ago

“Your employee's deserve 5 stars, your online system to place order 3 stars”

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Posted 3 years ago

“Battery was delivered and installed within 2 hrs of ordering... Great! However my payment failed to include the promised $10 carbatt10 discount and l received zero paperwork regarding the transaction or warranty which would be needed if the battery dies.”

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Posted 3 years ago

“Fast service. Installer came onsite and was done fairly quickly.”

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Posted 3 years ago

“Technician was excellent. 1-800-Battery promised me someone in 3 hours. 8 hours later... still waiting.”

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Posted 3 years ago

“Giving a 4. Service was great, however: 1. Quoted a time that was not met 2. Website indicated WHICH battery was needed, when the tech got to the house, he stated it was the wrong battery and it was more expensive. Of course...no surprise there. It was disappointing to say the least that I had to spend more than expected.”

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Posted 3 years ago

“Great, quick service. Cost a bit high. Otherwise great.”

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Posted 3 years ago

“Great way to have the battery in your car changed. They came on time to my house, were courteous, efficient and answered all my questions. What a great company.”

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Posted 3 years ago

“We expected the technician to show up in about 2-3 hours but he came much later in the dark. The tech, Tysne Brown, was great. Quick, and expertly done. Thank you, Tysne!”

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Posted 3 years ago

“A bit of a wait time, however once the tech arrived it was a matter of minutes. Thanks.”

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Posted 3 years ago

“The concept is excellent. The execution needs a little work. I expected it to be faster. I ordered at 9am. Service was done at 2:30. I called for updates, and wasn’t always giving accurate information. The technician was excellent.”

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Posted 3 years ago

“My review would have been a five star except for the only complaint I had which was I was not told there would be a dollar per mile surcharge on the delivery of my battery. I was quoted a price plus tax and then when the final bill was emailed to me there was a $25 mileage charge on top of the price that I was quoted other than that everything else it was excellent”

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Posted 3 years ago

“The people I spoke with were very helpful : My storage facility had a mechanical problem, so re-scheduling was necessary. On the second appointment, the tech arrived within a few minutes of the scheduled time.”

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Posted 3 years ago

“Technician arrived 2-hrs from my call. He was knowledgeable and friendly. He had the ability to change my GMC 48 battery and quickly resolve the problem. One area of concern is that my quotation never mentioned anything about a mileage charge yet I was charged for 13mi from Lauderdale to Boca. $1.00 /per mile. This should be explained in the proposal.”

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Posted 3 years ago

“It took a little longer to get someone out here, but the job was done quickly.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,592 reviews