1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,430 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,430 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quicker than estimated response. Good technician.”

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Posted 3 years ago

“Helpful and pleasant technician. The longish delay without contact after the initial request until delivery dispatch was unsettling.”

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Posted 3 years ago

“I would definitely give a 5 star rating Charles the guy that came to help was prompt polite and fast not to mention I did not have to go behind him and fix anything I will use this service again instead of going to auto zone persae”

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Posted 3 years ago

“Did not perform a test of the alternator.”

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Posted 3 years ago

“There was confusion as to the timing of my appointment, but once we got that sorted out all went well. The customer service folks and the actual technician were professional, courteous, and helpful.”

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Posted 3 years ago

“Great price and service (coming out to you). However, I experienced an overnight delay in servicing, which was mildly annoying. That said, the staff were all super friendly and professional. I would absolutely reach out again if the need came up. I would just appreciate a better / more accurate servicing window follow-through.”

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Posted 3 years ago

“It took a while for him to get to me . He did come in the end on a very cold day . So if you don’t need to go anywhere,it’s the way to go”

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Posted 3 years ago

“The Customer Service was friendly and courteous. The tech, when he got to my house, was very nice, walked me through the issue and was very fast with the actual car battery replacement. My only issue is that the window for the service to happen not only moved, but the tech came about an hour and a half after the second window. Other than that, a very good service to use if you have the time.”

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Posted 3 years ago

“My battery died and wouldn't take a jump. This service was quick easy and convenient. The mapping tool that showed the technician's progress to my car was super helpful and the tech was efficient and professional. It's a little pricey compared to self-installation but worth it if you have other things you have to do.”

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Posted 3 years ago

“I love the concept of this service. While it all worked out in the end, the wait time of 10 hours late was not good. My advice would be to communicate to the customer who pays in advance for a service. It was a little expensive but the convenience was worth it. Would like to have a warranty in hand instead of calling when/if an issue comes up.”

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Posted 3 years ago

“Very good experience. Tech shown exactly on time at home. Worth to spend premium on battery”

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Posted 3 years ago

“Installation service was outstanding. On time, not so good. My appointment was scheduled a day in advance for 1:00 pm. The technician arrived at 3:00 pm. Two hours late.”

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Posted 3 years ago

“Service was great when it arrived. Only issue was in information being provided when service would be performed. Had to call in twice to get information on technician timing.”

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Posted 3 years ago

“No one showed up to my original 8 am appointment - super frustrating, especially when chat support told me I would receive a call from the team in KC and didn’t. I ended up rescheduling for later in the afternoon, and the person *did* show up within the time frame I was given. They were super helpful and fast. Just frustrating dealing with the lack of communication in the morning”

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Posted 3 years ago

“Paul the service tech was great. The battery I got was not the one I chose to purchase. I got a lower quality battery.”

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Posted 3 years ago

“The mechanic doing work was fast and courteous. Phone service SUCKS. No one answered the phone. The GOOD and the TERRIBLE.”

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Posted 3 years ago

“They came but late the phone not answer at all and I didn’t get my warranty”

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Posted 3 years ago

“The service was great, but nobody answers the phone. That aspect is horrible.”

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Posted 3 years ago

“The technician was awesome, took away one star because it took a long time and several calls to reach customer service for an update about ETA.”

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Posted 3 years ago

“Pricey but convenient.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,430 reviews