1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,591 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,591 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Because the technician was overwhelmed that day, he did not arrive within the scheduled 2-hour window, and he did not contact me to tell me he would be late. I had to call the 800 number and wait on hold for nearly a half hour before a CSR was able to address the issue and confirm that he was coming, but would be an additional 90 minutes late. Once he got here, he was extremely apologetic, courteous and efficient and had the installation complete within 10 minutes.”

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Posted 3 years ago

“Everything was awesome except the timing of the delivery and installation. I wish I had a better expecting on an exact time.”

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Posted 3 years ago

“The service was quick but I have not received any paperwork regarding warranty or anything else.”

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Posted 3 years ago

“It was ok I need wish he cleaned the cables”

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Posted 3 years ago

“The estimated wait time was an underestimate by 2 hours but I wasn't in a rush on a weekend day. The pricing was great - it was 40$ cheaper than getting the same service at a nearby auto shop, and was way more convenient and quick overall than that option. The technician Darnell was really friendly and efficient as well.”

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Posted 3 years ago

“I was thankful that your mechanic could come to service my car the same day. I called late in the day and he showed up even though I thought he wouldn't. It was night time. He did all the work required, extra because my battery was in the wheel well. I never saw that before. He had the wrong battery replacement. I realize that can happen. He came back the next day and completed the job. Excellent work.”

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Posted 3 years ago

“good service but job was delayed”

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Posted 3 years ago

“Quick installation 6 hour wait on tech”

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Posted 3 years ago

“Battery met my expectations. The replacement and installation went well but it happened later than promised time of between 3-5 p.m. However I'm satisfied with the service and recommend it. Thanks.”

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Posted 3 years ago

“The young man that installed my battery was very efficient and polite. I have no paperwork. No warranty/no receipt no nothing in addition I am fearful of using my car as the battery is discharging while the car is running and my reset of the computer is no help. My neighbor had a look and asked me why I bought a used battery? I told him it was new for $360.00 and change and he had no further comment”

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Posted 3 years ago

“Service was very good. I was kept informed about the time of arrival. When Richard Torres arrived, he replaced the battery quickly and was very pleasant considering how late he was working.”

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Posted 3 years ago

“Excellent service, Paul did a great job of replacing my battery, he was gentle and respectful of the car. The price was on target, in fact better considering he came to me! I would have given 5 stars, but he did not make the window of time given, however this was easily taken care of with the online chat who told me he would text me with a link to live tracking. I would absolutely use these guys again and recommend their services.”

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Posted 3 years ago

“Quicker than estimated response. Good technician.”

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Posted 3 years ago

“Helpful and pleasant technician. The longish delay without contact after the initial request until delivery dispatch was unsettling.”

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Posted 3 years ago

“I would definitely give a 5 star rating Charles the guy that came to help was prompt polite and fast not to mention I did not have to go behind him and fix anything I will use this service again instead of going to auto zone persae”

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Posted 3 years ago

“Did not perform a test of the alternator.”

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Posted 3 years ago

“There was confusion as to the timing of my appointment, but once we got that sorted out all went well. The customer service folks and the actual technician were professional, courteous, and helpful.”

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Posted 3 years ago

“Great price and service (coming out to you). However, I experienced an overnight delay in servicing, which was mildly annoying. That said, the staff were all super friendly and professional. I would absolutely reach out again if the need came up. I would just appreciate a better / more accurate servicing window follow-through.”

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Posted 3 years ago

“It took a while for him to get to me . He did come in the end on a very cold day . So if you don’t need to go anywhere,it’s the way to go”

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Posted 3 years ago

“The Customer Service was friendly and courteous. The tech, when he got to my house, was very nice, walked me through the issue and was very fast with the actual car battery replacement. My only issue is that the window for the service to happen not only moved, but the tech came about an hour and a half after the second window. Other than that, a very good service to use if you have the time.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,591 reviews