1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,430 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,430 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice to have them come to me to change my car battery.”

Helpful Report

Posted 3 years ago

“When I scheduled & paid, estimate was 3 hours for delivery & install & status was basically acquiring the part. 3.5 hours later, the status had not changed so I got on the website chat & asked about my ETA. They said Austin area was crazy today & could we reschedule. It wasn’t critical, so I said ok for the next morning. From that point on, everything was great! Great guy arrived within the window, did the job efficiently & was very pleasant.”

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Posted 3 years ago

“Our tech and customer service rep were super friendly. We knew it was a crapshoot trying to get a battery after a snowfall, but we got one delivered. My only negative experience was the site saying it would take 2 hours for the tech to come out and 4 hours later finding out that we were out of the service area. However, we were lucky enough to have someone drive out from Tacoma the next day.”

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Posted 3 years ago

“Once I got in contact after the holiday service was flawless and quick!”

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Posted 3 years ago

“Legitimate business. Provided service as promised. Would use again”

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Posted 3 years ago

“Overall, the process was very simple. The only issue was that the service was apparently having a technology issue because every time that I tried to log in to check on the status, I was unable to do so. This required me to make multiple calls. Otherwise, it was extremely convenient having a technician come out to the house. He was great!”

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Posted 3 years ago

“Even though the installer was very late he did a very good job”

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Posted 3 years ago

“I scheduled online. The ticket showed the crew would be coming to my house in 3 hours and 3 minutes which was supposed to be 6PM. Nobody showed up. I sent an email at 8:30 PM. I received an unapologetic short email: "Your order is ASAP. the type of the battery was no in stock. We can get it tomorrow" The next day their crew showed up on time and replace the battery professionally. thanks”

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Posted 3 years ago

“Was fast. Easy.”

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Posted 3 years ago

“The person who delivered the battery was great, but I wish I received a more clear confirmation and a better estimate of when it would be delivered.”

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Posted 3 years ago

“service was efficient, but a bit expensive. Overall will recommend.”

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Posted 3 years ago

“Great friendly & professional service!”

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Posted 3 years ago

“For the convenience, the cost of the battery and installation was well worth it. The Chat Rep Online, Ryan, was very helpful and calmed my fears about giving my personal information online by stating the chat and website was secure. It took longer than my estimated ETA; but when the mechanic, Paul, arrived he was able to quickly install my new battery. The mechanic was very polite. Overall, my experience was great and I would recommend this service. Rate: 4 Out of 5”

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Posted 3 years ago

“Availability of the same day service got me un-stranded that day. The ETA and scheduling was not good. The guy who showed up later than the ETA did the job, but was unfriendly / rude, but ultimately helpful”

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Posted 3 years ago

“Your employee's deserve 5 stars, your online system to place order 3 stars”

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Posted 3 years ago

“Battery was delivered and installed within 2 hrs of ordering... Great! However my payment failed to include the promised $10 carbatt10 discount and l received zero paperwork regarding the transaction or warranty which would be needed if the battery dies.”

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Posted 3 years ago

“Fast service. Installer came onsite and was done fairly quickly.”

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Posted 3 years ago

“Technician was excellent. 1-800-Battery promised me someone in 3 hours. 8 hours later... still waiting.”

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Posted 3 years ago

“Giving a 4. Service was great, however: 1. Quoted a time that was not met 2. Website indicated WHICH battery was needed, when the tech got to the house, he stated it was the wrong battery and it was more expensive. Of course...no surprise there. It was disappointing to say the least that I had to spend more than expected.”

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Posted 3 years ago

“Great, quick service. Cost a bit high. Otherwise great.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,430 reviews