1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,594 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,594 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Took a few calls and some chatting on-line but the battery is changed and everything is working as it should. Thanks”

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Posted 4 years ago

“The service was appropriate and effective. The service provider was 45 minutes later than scheduled.”

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Posted 4 years ago

“I really can't evaluate the battery since I haven't driven the SUV. If it works I will like, if it does not last as long then I will be disappointed.”

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Posted 4 years ago

“Timely and professional..no complaints”

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Posted 4 years ago

“I have a four star rating due to 2 things….the phone call did not work. The recording kept repeating it was a one minute wait even after 30 minutes and me hanging up. Secondly, I have yet to see anything about my 36 month warranty even after the technician said it would come in an email. Other than those two things everything else was perfect. Technician was friendly and helpful, chat person was efficient and courteous, from beginning to end approx 90 minutes. Simple and easy. Would do again”

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Posted 4 years ago

“Everything went great except I asked for a 2pm slot and the gentleman didn't get there until 5:30. Those appointment times shouldn't be available if they can't be meet.”

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Posted 4 years ago

“Well calling was a bit of an issue recording kept saying your wait time was less than a minute for about 10 minute. And the web site said that the est time was 105 min. But when I checked out est went to 7 hrs. But the the service when I Big Rob showed up was very good”

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Posted 4 years ago

“Gerald McMurray (#2) deserves much praise for replacing my battery (on warranty, thank you) very capably and on schedule. Cheers, MJE”

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Posted 4 years ago

“Very proficient. at the time I was in most need, there he was, ready to help.”

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Posted 4 years ago

“Customer Service excellent. Repair of càr very good. Took a long ride.Enjoyed beening outside. Thanks again. Jane,”

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Posted 4 years ago

“Great service. My service person arrived 1 1/2 hours late but otherwise very happy. It was done the same day i called. Thank you!! Ordered service online. Tried phone but took too long waiting for service.”

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Posted 4 years ago

“service excellent. Great value. But Tardy. Still worth calling again”

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Posted 4 years ago

“Good Service.”

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Posted 4 years ago

“Good technician and good outcome at the end by they do not respect all the time. You have to keep calling. Waited for 3h delay despite having an appointment booked 3 days in advance. More importantly rude operators who tell you the technician is few minutes away every 30mn while you wait for 3hours. What a shame”

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Posted 4 years ago

“They were all most an hour late but once here they did the job quickly.”

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Posted 4 years ago

“Unfortunately, the battery did not fix the problem. I DID indicate on my original request that I thought there was a problem with the battery connection, so am surprise you did not send out someone who could change that out as well. I finally had to have the car towed to get it fixed. I will have to decide whether or not I will use your services again.”

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Posted 4 years ago

“technician was great but the only reason I am giving four stars is because I scheduled the appointment for Thursday evening and they rescheduled my appointment until the next day. Otherwise, was a great experience.”

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Posted 4 years ago

“Installer brought the wrong battery but returned shortly with the correct one. Good service”

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Posted 4 years ago

“Easy process, ordered online. Scheduler contacted on tech’s availability. Link allowed to track techs travel to my location. On arrival the battery replacement was completed quickly and without hassle. All at a price similar the auto parts store.”

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Posted 4 years ago

“Timely service and did a good job.. very convenient.”

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Posted 4 years ago

1-800-Battery is rated 4.3 based on 5,594 reviews