1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,303 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,303 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Paul the service tech was great. The battery I got was not the one I chose to purchase. I got a lower quality battery.”

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Posted 4 years ago

“The mechanic doing work was fast and courteous. Phone service SUCKS. No one answered the phone. The GOOD and the TERRIBLE.”

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Posted 4 years ago

“They came but late the phone not answer at all and I didn’t get my warranty”

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Posted 4 years ago

“The service was great, but nobody answers the phone. That aspect is horrible.”

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Posted 4 years ago

“The technician was awesome, took away one star because it took a long time and several calls to reach customer service for an update about ETA.”

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Posted 4 years ago

“Pricey but convenient.”

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Posted 4 years ago

“Very nice to have them come to me to change my car battery.”

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Posted 4 years ago

“When I scheduled & paid, estimate was 3 hours for delivery & install & status was basically acquiring the part. 3.5 hours later, the status had not changed so I got on the website chat & asked about my ETA. They said Austin area was crazy today & could we reschedule. It wasn’t critical, so I said ok for the next morning. From that point on, everything was great! Great guy arrived within the window, did the job efficiently & was very pleasant.”

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Posted 4 years ago

“Our tech and customer service rep were super friendly. We knew it was a crapshoot trying to get a battery after a snowfall, but we got one delivered. My only negative experience was the site saying it would take 2 hours for the tech to come out and 4 hours later finding out that we were out of the service area. However, we were lucky enough to have someone drive out from Tacoma the next day.”

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Posted 4 years ago

“Once I got in contact after the holiday service was flawless and quick!”

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Posted 4 years ago

“Legitimate business. Provided service as promised. Would use again”

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Posted 4 years ago

“Overall, the process was very simple. The only issue was that the service was apparently having a technology issue because every time that I tried to log in to check on the status, I was unable to do so. This required me to make multiple calls. Otherwise, it was extremely convenient having a technician come out to the house. He was great!”

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Posted 4 years ago

“Even though the installer was very late he did a very good job”

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Posted 4 years ago

“I scheduled online. The ticket showed the crew would be coming to my house in 3 hours and 3 minutes which was supposed to be 6PM. Nobody showed up. I sent an email at 8:30 PM. I received an unapologetic short email: "Your order is ASAP. the type of the battery was no in stock. We can get it tomorrow" The next day their crew showed up on time and replace the battery professionally. thanks”

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Posted 4 years ago

“Was fast. Easy.”

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Posted 4 years ago

“The person who delivered the battery was great, but I wish I received a more clear confirmation and a better estimate of when it would be delivered.”

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Posted 4 years ago

“service was efficient, but a bit expensive. Overall will recommend.”

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Posted 4 years ago

“Great friendly & professional service!”

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Posted 4 years ago

“For the convenience, the cost of the battery and installation was well worth it. The Chat Rep Online, Ryan, was very helpful and calmed my fears about giving my personal information online by stating the chat and website was secure. It took longer than my estimated ETA; but when the mechanic, Paul, arrived he was able to quickly install my new battery. The mechanic was very polite. Overall, my experience was great and I would recommend this service. Rate: 4 Out of 5”

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Posted 4 years ago

“Availability of the same day service got me un-stranded that day. The ETA and scheduling was not good. The guy who showed up later than the ETA did the job, but was unfriendly / rude, but ultimately helpful”

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Posted 4 years ago

1-800-Battery is rated 4.3 based on 6,303 reviews