1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,362 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,362 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Car now has non functional turn signals and windshield wipers after battery replacement.”

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Posted 6 months ago

“Had never heard of this company but our minivan had died. After a quick google search, I was able to select a battery option, and have it delivered and installed within 3 hours on a Sunday. Amazing and I would use the service again. Technician arrivied and was finished within 20 minutes.”

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Posted 6 months ago

“3, I was under the impression that I would receive fast service because the form indicated ASAP. My fault, I didn't read the entire form. I ordered at approx. 4pm Sat. Service tech arrived approx. 10a Sun. Apparently, they are capable of accepting a payment, but unable response to their text based customer service. Battery was slightly larger and tech couldn't replace 'hold-down bracket' so he gave me the screw (he removed) used to restrain the original battery and informed me to hold on to it. Beyond that, the tech was polite and patient. Apologetically, I can't say that I would refer a friend”

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Posted 6 months ago

“Thank you so much, Ismael. Excellent job, professional and very nice person. I really appretiated your job.”

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Posted 6 months ago

“Very pleased with the process and price. Devon pleasant and quick.”

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Posted 6 months ago

“Service was prompt and efficient. Very nice having the car mechanic come to me.”

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Posted 6 months ago

“Poor communication, I waited for hours for a tech to be dispatched only for them to tell me nobody was available until the next morning. The next morning, a tech came out after several hours, and brought young kids with him. He did not supervise them, and unnoticed to me and him until after the fact, one of the kids scratched a large portion of my car by drawing on it with a stick. I don't blame the kids, I have my own. I can't fathom a company allowing a tech to bring unsupervised toddlers to a job. It's also dangerous for the children, who were allowed to roam a busy parking lot freely, stick their heads under the hood of the vehicle, and the little girl even touched parts of the car (which has electrical issues). Fortunately the scratches are minor, but this company is very lucky I don't press charges. I have photo evidence and could pull surveillance video from the Safeway we were at if needed. I'm still livid about the situation”

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Posted 6 months ago

“The experience was great. Sheldon Williams was polite, courteous and did an outstanding job at installing the new battery. He was very efficient. I plan on using your company from now on. Great job!”

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Posted 6 months ago

“My battery was delivered and installed within an hour of my purchase! I’m very thankful that 1-800-Battery provides this service. I am a very happy customer and will be using them again!”

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Posted 6 months ago

“Very good service Prince came to my house which was very convenient I hope I don’t need them again but I wouldn’t hesitate to use them again”

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Posted 6 months ago

“Very easy to order and schedule a same day appointment for car battery. Frequent and accurate updates on status. Technician arrived as scheduled, was professional and efficiently replaced the battery. Great way to address a dead car battery in a short timeframe”

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Posted 6 months ago

“excellent service but i still would like a receipt”

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Posted 6 months ago

“Don't believe the time estimate that they give you at first they told me it would be between 2:00 and 3:00 in the afternoon when I ordered my battery at 11:00 they didn't come I called and then they said it'll be another hour okay I waited the hour well it ended up being 6:30 at night so it's a great idea have your battery being delivered and all that stuff but you know if you're going to court time make sure you close the right time thank you”

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Posted 6 months ago

“Came out quick and got the job done”

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Posted 6 months ago

“Service was great! Jason was friendly and completed the job quickly. Car runs perfect now. Appreciate how disposal of old battery is included. I’ll definitely use 1800battery in the future.”

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Posted 6 months ago

“I will never buy another car battery from a store or the car dealer, EVER!!! I ordered a battery for my Lexus GX 460 at 4:15am. My battery arrived and was installed before noon, SAME DAY!! I can't thank 1-800-Battery enough. I was up and running in no time.”

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Posted 6 months ago

“The battery and tech arrived the day after I made the appointment on line The install went smoothly.”

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Posted 6 months ago

“They provided a new battery for my car when my AAA would not. Signed up and paid online and had service the next day. The installer was competent and very nice.”

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Posted 6 months ago

“Had a dead vehilcle and they showed up and replaced with a new battery within a couple of hours with zero phone calls, did it all online. Super smooth process.”

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Posted 6 months ago

“don't trust them or there warranties - they sell crappy batteries and make you jump through hopes to get a replacement. Pick another vendor, any vendor!”

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Posted 6 months ago

1-800-Battery is rated 4.3 based on 5,362 reviews