1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,723 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,723 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Alan was courteous and made short work in replacing the battery. I would suggest adjusting your website to close out the appointments after the time frame or when a technician wouldn’t be able to arrive on time.”

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Posted 1 year ago

“Edrian Wright represented this company so well...He was fenomenal!”

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Posted 1 year ago

“Very easy and fast. Made the order late at night and the technician arrived early the next morning. He was done in about 15mins.”

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Posted 1 year ago

“Work well done, but web-site needs improvement Also no final document available with details of the work performed (battery type, warranty terms, name of tecnician, ...)”

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Posted 1 year ago

“The technician was knowledgeable and very efficient”

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Posted 1 year ago

“Great service and price. I knew the whole process and when the tech was on the way. Definitely recommend this service.”

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Posted 1 year ago

“Technician was great but the website failed to notify me (the user) that the company was closed on the date ordered and instead gave me a delivery window of "3 hours 3 minutes". There was no afterhours call service, no recorded message and no indication on the website of the closing. Unacceptable in this day and age.”

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Posted 1 year ago

“The primary advantage to this service is that you don’t have to leave your house. However, the batteries are at the upper end of the generally accepted price range the charge for coming to your house and installing it is between 100 and $150. Finally, they were two hours late with their service call. If the most important thing is to not have to leave your house, and you don’t mind waiting the entire day, then this might be a good choice. However, if you’re able to leave the house, simply driving to a local auto parts dealer, buying the battery and having them install it will save you money and time.”

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Posted 1 year ago

“Very helpful, super nice and quickly handled. I'm very happy with it, especially it being christmas weekend!”

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Posted 1 year ago

“Excellent service. Technician was knowledgeable and came prepared for the installation. He had the correct battery for my 2019 Chevy Trax.”

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Posted 1 year ago

“Evan did a great job replacing my dead battery.”

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Posted 1 year ago

“Maverick was really efficient and professional changing the battery in a very difficult place under the sit. Great service”

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Posted 1 year ago

“They did a really good job, replace and tested old battery to verify it was dead, which it was, very knowledgeable also”

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Posted 1 year ago

“5 stars AMAZING service. was able to get to me in 45 min. and my technician went above and beyond helping me even after my battery was replaced to teach me about the alternator and the starter.”

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Posted 1 year ago

“Very easy, fast, and convenient process from beginning to end! The mechanic who came out to replace my batter was the best!!! He was on time. He communicated very well, and even checked my tires as well which was not the reason he was dispatched. I can’t say enough great comments about this company and the person who was dispatched to do the work!”

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Posted 1 year ago

“Dont even think of using this company. ordered an asap install(2-3 hours). After 4.5 hours called and after 45 min wait on phone(no answer), text option(no response), then online chat someone will be right with you(no response). I cancelled now I get 5-7 business days for a refund(will see).”

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Posted 1 year ago

“The tech arrived on time, explained the process, conducted a diagnostic check of my old battery and confirmed my suspicions. In and out in a timely manner. Excellent service.”

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Posted 1 year ago

“I was very pleased with the response. JW was there within a couple of hours. He was very thorough in checking everything during the installation. My only complaint was the battery that he brought was not the one I had asked for and it did not show up on the ones available on the website, so I'm not sure if it was cheaper or more expensive. He offered to go back and pick up the AC Delco it purchased but I accepted the one he had. I was just a little leary of a bait-and-switch situation. I guess I will find out in time if the battery is satisfactory.”

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Posted 1 year ago

“Courteous man arrived very nearly on time at the end of the day.”

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Posted 1 year ago

“Already sent my review....... R Dellinger”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 5,723 reviews