1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 6,288 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,288 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Your customer service is top-notch. I had several issues with the time and even though I was very upset, your rep remained calm and really did everything he could to get the technician to me. My appointment was scheduled for 8-10. The technician arrived about 11:15. The service was quick, the technician was polite and knowledgeable. An okay experience.”

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Posted 1 year ago

“Tech was supposed to come at approx. 9 AM. Battery was supposed to have been delivered before the tech got here. It wasn't. He had to go pick it up. Work started at 1 PM. It took a little bit but that was because it was a Dodge and you have to remove the front wheel and splash pad to get at the battery. Then of course put that all back on. Manny was very polite, professional, personable, and knew what he was doing. He did a great job and if I need battery.com again, I hope they will send him.”

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Posted 1 year ago

“Fantasic service. Booked and got my dead battery replaced same day.”

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Posted 1 year ago

“Total Value— a 3-star. Technician was great. 5 minutes to install. Price is my only concern. Just because you can get $300 for average quality battery doesn’t mean you should. I would use you again, except it will be more worth it to get a jump from insurance company and take it to AutoZone for $80 installed…out the door. Wish I could rate the service value higher, but I cannot.”

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Posted 1 year ago

“HORRIBLE - I called in 530a to have everything set up. They told me at 9a they would send someone, I had to reach out to them to find out they had no techs in my area. 5 hours of my day wasted, I had also set everything up via Affirm, not sure why they ran my card for $450”

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Posted 1 year ago

“I put in a request at 10 AM CT for an appt same day b/t 11-1 CT. Long story short, no technician could be dispatched. I waiting all day and ended up cancelling at 5 PM CT. Doesn't seem very reliable to me.”

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Posted 1 year ago

“An installer arrived with the car battery I ordered online and installed it quickly. This was so easy I will definitely do use them again.”

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Posted 1 year ago

“This service is excellent. I would recommend you to anyone who needs to replace a car battery and wants to forgo the hassle of having their car towed to a service station.”

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Posted 1 year ago

“The tech came earlier than expected. Explained things to me and itge battery installation only took about 10 minutes.”

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Posted 1 year ago

“Showed up on time; installed battery as promised”

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Posted 1 year ago

“Easy to book online. Fitter arrived on time and was very helpful and courteous.”

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Posted 1 year ago

“Great service in all respects!!”

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Posted 1 year ago

“Great service. They communicated well and showed up quickly. A bit expensive.”

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Posted 1 year ago

“If your battery is dead and you can’t jumpstart, 1-800-Battery did a good job for me. Easy and quick and less costly than towing”

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Posted 1 year ago

“Jayden took my call..When I was trying to pay, my credit card wouldn't go through. He said to call him back and he could still get me scheduled for the same day. I did and all was well.. Damon Gilliland, technician, was quick and very professional. He understood I was at work and did the battery transfer on his own and returned my keys when finished. The arrival timing was just as promised. Very happy I chose 1-800- battery.”

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Posted 1 year ago

“My 2018 Cadillac's battery died in my garage at 7:00PM on Saturday 8/31/24. I discovered 1800battery.com on Google search and placed my battery replacement order with them at 7:48PM. They acknowledged my very reasonably priced order immediately! On Sunday 9/1/24 at 9:06AM (Labor Day Weekend) I received an email stating that my order status had been changed to Driver Assigned/Pickup! I then received a text at 11:28AM that their technician was on on his way with their new battery and would arrive in about one hour! Their technician, Jeff Walker, arrived at 12:06PM and proceeded to remove my dead battery and install my new AC Delco battery which was an identical replacement! Jeff did a great job completing the replacement at 12:50PM and checking my alternator which was correctly charging the new battery that already had been delivered fully charged! My order was completed in only 17 hours from the time it was placed and the battery was delivered and installed! I highly recommend this company's battery replacement service and their very capable technician, Jeff Walker!”

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Posted 1 year ago

“The technician arrived within the requested time frame. I was able to track him in real time due to their advanced technology. Was a professional, efficient, and battery installed within a few minutes. Had a question regarding battery. Called customer service and representative answered my questions. All in all a pleasant experience.”

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Posted 1 year ago

“The young man seemed quite competent on installing the battery. The old battery was the original battery, so the tech had a difficult time disconnecting it. But he got it finished and my car just purred!!”

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Posted 1 year ago

“This was our SECOND battery replacement (two different cars) by this company, and both were totally excellent. I especially appreciate the trained and knowledgeable techs who did the work. Bob”

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Posted 1 year ago

“This was a horrific experience. Everything that could go wrong did. The entire time it truly felt as though we were being scammed. I paid in full and then had been told 2pm. At 3:30 I texted and asked where the promised tech was. I received a text back that said “per the tech the time is now 4pm-6pm.” We continued to wait. At 6 pm I texted yet again “where is the tech?” I received a text back that said “he is delayed another 45 minutes.” After 45 minutes I texted again and asked where he was. I got no return message. I then canceled the order at 7 pm. The “tech” showed up after 7:15 pm and was angry and had an attitude. Yelled at me, argued with me and could have cared less. That’s how I was treated as a customer Mr. CEO. This was an absolute train wreck Richard! The COO if you have one should be fired. If my refund does not show up promptly I will turn to authorities, including the attorney generals office in Nj (so many bad reviews and complaints) to call attention to the business practices of 1-800 Battery. I know for a fact that you will not see this Richard and that the note I received asking me for feedback was simply a form letter. But perhaps other consumers will view this and know that this company has zero credibility. Thanks for nothing. You all should be held accountable.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 6,288 reviews