1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.27

4.3 Rating 6,408 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Questions

Metrics

4.3

Based on 6,408 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

8002288379

Email:

info@1800battery.com

Location:

3857 Birch St, Suite 230,
92660

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tech arrived and thankfully he brought a selection of batteries. After filling out the form online about my car, 800battery.com suggested wrong size battery. But tech was amazing and changed the battery quickly.”

Helpful Report

Posted 3 years ago

“Ordered battery told about 2 hour delay. Never received. Unable to contact them using chat and email. No communication from them. Worst customer service ever. Entire staff including CEO should be fired.”

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Posted 3 years ago

“Paid for an expensive Die Hard battery and what was installed was a Valuecraft which is much cheaper and only has a 1 year warranty. Emailed customer service for a credit and they won't respond. Do not use this company. I'm sending the info to the Virginia Atty General. It is fraud.”

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Posted 3 years ago

“Definitely would take my business elsewhere next time. Not worth the hassle. Ordered battery @ 10:39 a.m. I was told 3 hours 3 minutes till installed.. Unfortunately i missed work.. Battery was installed @ 6:30 p.m.”

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Posted 3 years ago

“the service person was great; however, he did not have the top of line die hard battery that we paid in advance for.”

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Posted 3 years ago

“Very easy to use the website and service was quick. The person who replaced my battery was awesome. He gave me updates as to when he would be arriving. He replaced my battery really quickly. He was very professional and polite. He answered all my questions and had me make sure the battery was working a couple of times to be safe. He even gave me tips of how to plan/deal with winter weather!!!”

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Posted 3 years ago

“They came much quicker than expected. The whole process was quick and easy. Very satisfied!”

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Posted 3 years ago

“Yes I paid a few dollars more than taking it in to my mechanic, but the experience was by FAR worth it. My serviceman was prompt, polite and efficient! I wish I would have know about this place a month ago! They also gave me a 3 year warranty on my battery! Will be my first call when I ned another battery!”

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Posted 3 years ago

“Technician and customer service were both awesome. I feel bad that he came out in the dark. Incredibly pleased with everything you did, especially a big thank you to the technician.”

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Posted 3 years ago

“Service was good professional and prompt, however, the battery was not a die hard it was a generic brand. That was my only disappointment.”

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Posted 3 years ago

“The only negative was the first battery he brought was “dead”. He went back to Autozone and got another one. Service rep was awesome. 5+ stars.”

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Posted 3 years ago

“Spencer was courteous, informative and effecient. Expecting a snow storm and he showed up with a good attitude. I would give him a 5 star reveiw.”

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Posted 3 years ago

“The technician was knowledgeable and kind! He checked to make sure that my battery was dead and did need to be replaced, then he replaced it after confirming. My battery was replaced and my car was working again in about 15 minutes! I was weary of placing my order after reading some of the reviews, but I had no issues at all. I would use this service again!”

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Posted 3 years ago

“After your service I am still with the same problem”

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Posted 3 years ago

“Good quick service, friendly installer, reasonable price”

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Posted 3 years ago

“Eric B was fat efficient and friendly. Was worth the money I spent to have mobile installation. I would recommend to anyone.”

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Posted 3 years ago

“Quick and easy. The individual who came to change the battery, Corey R, was fantastic and right on time.”

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Posted 3 years ago

“Terrible. They came out and replaced the battery at 300.00. Two months later my car won’t start I call AAA and it’s my battery 1800battery put in an old battery and it was the wrong size for my car. They will not connect me to a manager they say he will call it’s been over a week. Don’t use this service.”

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Posted 3 years ago

“Absolutely Amazing.......... Will use again. Super professional.”

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Posted 3 years ago

“They came on time. I was forced to choose online a battery a size smaller than what was in the vehicle originally. When they came they had the correct size battery with the proper CCA, so I was really happy with that.”

Helpful Report

Posted 3 years ago

1-800-Battery is rated 4.3 based on 6,408 reviews