1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.27

4.3 Rating 6,408 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Questions

Metrics

4.3

Based on 6,408 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

8002288379

Email:

info@1800battery.com

Location:

3857 Birch St, Suite 230,
92660

Write Your review

Tell us how 1-800-Battery made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Job! Polite and excellent communication! Thank you!”

Helpful Report

Posted 3 years ago

“Technician was awesome”

Helpful Report

Posted 3 years ago

“Glad I found this service. Tech that showed up was very professional and courteous. I will be recommending 1-800-BATTERY for sure!”

Helpful Report

Posted 3 years ago

“Great service and great value! I was able to schedule a same-day installation on a Saturday. Tech arrived right on time. They sent me a heads up and provided a tracker so I knew exactly when he would arrive. I met him in my driveway, took him about 10 minutes to swap batteries out. Started the car on first try. He had a little advice about some things that had broken around the battery mounts. It was a great experience.”

Helpful Report

Posted 3 years ago

“Horrible experience, which I'm stlll seeking answers to. The technician came to my residence, claimed to call (no missed call records) and didn't bother to email or ring my doorbell. They just left and charged me the full price without any service. Customer service said they couldn't help or offer a refund. Waiting to hear back after escalating up the chain. Don't want a refund, just want them to come out and do what I paid for.”

Helpful Report

Posted 3 years ago

“Took three visits to get the right battery for my Jeep. Customer service was good though as was the install tech to keep on it and find the right battery.”

Helpful Report

Posted 3 years ago

“Amazingly good service. I checked the battery price with two or three other providers. Based on the battery type and size I paid about 15% more than if I picked it up and installed it myself. Well worth the extra to have it done at the house. The installer, Anthony, was on time and professional. It took him 20 minutes and it was done perfectly. I would use them again tomorrow if necessary.”

Helpful Report

Posted 3 years ago

“Great speedy service”

Helpful Report

Posted 3 years ago

“Excellent.”

Helpful Report

Posted 3 years ago

“The estimated time given was very accurate. The process was easy and Yancey was amazing.”

Helpful Report

Posted 3 years ago

“1-800-Battery gave me a time slot for a battery delivery and replacement and never showed up. They also never notified me; when I called I was told that they'd reach out to a tech and call me back asap. Several hours later, I had to call back and was told that they realized no techs were available. A good rule of thumb is if you're going to no-show a customer (especially after telling them you'd reach out soon), at least let them know so they can make other plans. I haven't checked to see whether I was charged for this service, but thanks for the reminder. I'll be sure to leave my feedback on third-party review sites as well.”

Helpful Report

Posted 3 years ago

“Fantastic service and communication. I recommend strongly. My technician went out of his way to provide service at no extra cost or complaint, even driving to my location twice because I had neglected to mention my vehicle was a hybrid. I do recommend that 1-800-Battery add that question to their website for ignoramuses like me.”

Helpful Report

Posted 3 years ago

“Service was absolutely terrific. Battery is difficult to replace on a Yukon. The repairman, Anthony was the best. Really knew what he was doing. I strongly recommend your service.”

Helpful Report

Posted 3 years ago

“Install/delivery person was top notch. Highly recommend.”

Helpful Report

Posted 3 years ago

“Fantastic experience!”

Helpful Report

Posted 3 years ago

“The gentleman stopped by on time, clearly had little to no training and had really cheap tool set. He brought a wrong battery and just stretched and pushed for things to fit Do not recommend”

Helpful Report

Posted 3 years ago

“Not very professional, from Customer Service To the tech”

Helpful Report

Posted 3 years ago

“The service is convenient but very overpriced and the serviceman was over 2 hours late past the scheduled appointment. Via the tracker, he was sitting at one location for over 90 minutes when he texted that he was "on his way".”

Helpful Report

Posted 3 years ago

“Upon having been on the road ,wife called me and said that the battery was dead . She called this company and ordered a diehard gold battery for over? 300.00 with install. When I returned home I checked truck and found it not starting I checked battery and found it was a cheaper interstate battery. About $150.00 .turned out to be the starter. I called them to complain about what they installed and what I purchased and of course in their fine print they have option to install compatible battery if 1 I ordered was not available. Upon visiting a cpl local parts places for starter I see plenty of diehard gold batterys available. Company blows.”

Helpful Report

Posted 3 years ago

“I thought it was going to be a diehard battery but instead it was some unknown obscure brand.”

Helpful Report

Posted 3 years ago

1-800-Battery is rated 4.3 based on 6,408 reviews