1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,609 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,609 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“WOW was that easy! I had a dead battery that couldn't be recharged. Due to personal circumstances, it would be easier if someone came to me instead of me going to a service center. That is how I found 1-800-Battery. The service technician showed up EXACTLY on time, and within 10 minutes had my battery replaced and took the old one. Would definitely use this service again!”

Helpful Report

Posted 3 years ago

“Terrible communication. Customers should not have to babysit your services. ASAP 2-3 hours doesn't mean show up nearly 6 hours later . Stay in contact with customers, update them frequently if you're delayed for any reason - otherwise you look disinterested and unprofessional.”

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Posted 3 years ago

“Excellent service! Ordered online and got a 1-hour time frame for the technician to arrive. He showed up right on time and was friendly, polite clean and professional. Brian had me up and running in no time. I would definitely recommend 1800Battery.com to anyone.”

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Posted 3 years ago

“Outstanding service - I wouldn't hate to use this company again. The process was seamless!”

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Posted 3 years ago

“Was very easy ordering my new battery and setting up the appointment to have it installed. The young man who installed the new battery was on time, did a great job and had the new battery in the SUV in less than 10 minutes. Great job all around. I'm very pleased.”

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Posted 3 years ago

“TERRIBLE SERVICE. I WAS PROMISED A DELIVERY ON A DAY BUT THEN SOMEONE CALLED AND SAID THE TECH DID NOT SHOW UP FOR WORK SO THEY WOULD SEND SOMEONE FROM Milwaukee AND HE WOULD ARRIVE NEXT MORNING HE DID NOT WHEN HE CAME LATE AFTERNOON HE HAD THE WRONG BATTERY TRIED TO INSTALL ANOTHER DIDN'T WORK. hE SAID HE WOULD ARRANGE REFUNDi HAVE CALLED 3 TIMES TO GET A REFUND NONE SO FAR. nEVER DEAL WITH THESE PEOPLE”

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Posted 3 years ago

“Great service! Very friendly!”

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Posted 3 years ago

“I have used twice now for car batteries and am very pleased. Tyrone was great! I even got a call prior to Tyrone arriving from a supervisor, Jacob, to make sure we were getting the correct battery as some vehicles had a feature which would have made a different battery a better choice. Very pleased with this service.”

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Posted 3 years ago

“quick and efficient. much appreciated. i understand the battery has a 36-month guarantee. how do i confirm that?”

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Posted 3 years ago

“Fast and responsive service!”

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Posted 3 years ago

“Tech was great, but car battery was dead 48 hours aftet install”

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Posted 3 years ago

“My tech was excellent.”

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Posted 3 years ago

“I did not receive much of the service stated on the website. I was told that the battery would be delivered in 2 hours, and it did not arrive until 3 hours. I was expecting to get info tracking the delivery. None was provided. The old battery was to have been tested prior to replacement. It was not tested. The service technician was not a company employee. He was an employee of another company subcontracted by 800 Battery. Would not recommend this company.”

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Posted 3 years ago

“It was so convenient to order the battery and have someone come install it for me.”

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Posted 3 years ago

“There must be more than 5 stars...Maverick deserves at least 20 stars..”

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Posted 3 years ago

“Eddie Davis was phenomenal. He arrived on time. He was extremely efficient. If I knew I’d get to work with him again, I would always return to 1-800-Battery. Thanks you Eddie!”

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Posted 3 years ago

“Excellent service! Prompt, reliable, reasonable price.”

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Posted 3 years ago

“There was a bit of a snafu with the address initially but was resolved quickly. Installation was quick and professional.”

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Posted 3 years ago

“This company LIED to me! I requested a battery replacement. The car was located in my home garage. I was quoted a price for their service and made payment via credit card. After charging my credit card, the company notified me an hour later that there would be a $75 installation up charge. The representative NEVER mentioned this additional charge when I spoke with them via telephone....bait and switch. I was then notified of when the technician would arrive...12:00pm. The technician showed up at 3:30pm...over three hours late! To change the battery, the rear wheel must be removed. The company advised me that they were very experienced at changing a battery on this car. Upon arrival, the technician could NOT figure out how to remove the rear wheel cap to expose the tire bolts. He then said, "This is too much liability for the company. I'm leaving." He packed up his tools, and drove off without saying a word. Outrageous! Imagine not being able to figure out how to remove the tire....how in the world was he going to figure out how to remove/replace the batter? My next door neighbor was watching this mess and came over. Right after the technician drove off, my neighbor took a screw driver and within 5 seconds popped off the wheel cap. In less then an hour, my neighbor changed the battery...I paid him for the service versus this company. You've been warned.”

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Posted 3 years ago

“Your service is a little expensive but it is worth it because of the convenience of having your service come to the customer. The employee who did my service was very good, he was early and it only took him 20 to 25 minutes and he was done. I will recommend your service and I will also use it again.”

Helpful Report

Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,609 reviews