1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.27

4.3 Rating 6,408 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Questions

Metrics

4.3

Based on 6,408 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

8002288379

Email:

info@1800battery.com

Location:

3857 Birch St, Suite 230,
92660

Write Your review

Tell us how 1-800-Battery made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Eddie was timely and an incredibly nice person. He was able to get my battery replaced quickly and now my car is back to running like a charm. He was extremely personable and very funny. 10/10 experience, would definitely buy again.”

Helpful Report

Posted 3 years ago

“Outstanding service!!”

Helpful Report

Posted 3 years ago

“Very satisfied with the product and the service.”

Helpful Report

Posted 3 years ago

“Ordered and paid for a Diehard platinum. They showed up with a regular generic battery. I canceled the order with my Credit Card”

Helpful Report

Posted 3 years ago

“I would like to complement Jaeland for his thoroughness and patience with me. He aided me in addressing all of my concerns. Thank you Jaeland for putting yourself in my shoes and going above and beyond in handling my inquiry!”

Helpful Report

Posted 3 years ago

“They are terrible, brought me the wrong size battery and it was defective. Didn’t even have the right tools. I tried to take it back to AutoZone where they bought it and they told me to call the business that put it in. I went somewhere else and they did a great job. Now they won’t give me a refund. Big expensive lesson. Don’t use them.”

Helpful Report

Posted 3 years ago

“Ozzy was above and beyond! His skills and customer service are outstanding!”

Helpful Report

Posted 3 years ago

“Ordered on short notice, Glenn came out with batteries and got the job done. Would definitely recommend.”

Helpful Report

Posted 3 years ago

“Excellent service technician, but did not have the right battery with him, delayed completion”

Helpful Report

Posted 3 years ago

“Great service -- quick and friendly. His professionalism and kindness made stressful situation much more calm.”

Helpful Report

Posted 3 years ago

“1-800-Battery came to our van suggested we take the deadc9 mth old battery we have, back to ask about it's warranty. They did NOT PUT A NEW BATTERY IN. THEY CHARGED US $365.35 FOR THE SERVICE CALL & NEW BATTERY. They said their billing dept would contact me for a refund, the service call with tax would be $107,41 & a 257.93 refund They haven't called us yet which makes us very upset! Their billing dept needs to improve their terrible customer service. We're expecting a call tonoow 12/9/22. Because of this issue we would not recommend them to anybody we kbow.”

Helpful Report

Posted 3 years ago

“Great communication and great service”

Helpful Report

Posted 3 years ago

“Sheldon was excellent! Great communicator and he did great work. I would definitely use this service again!”

Helpful Report

Posted 3 years ago

“Can’t say enough good things. When it was delayed they kept me updated. The installer, Doug, was friendly and quick. A great company!!”

Helpful Report

Posted 3 years ago

“One of the worst experiences of my life . 7hours I waited .7 hours of lies. I was told "Paul" was on his way. I called "Paul" , nothing . Eventually he blocked me . The wonderful man who finally showed said that he didn't get the call until late afternoon. I was with a child who is on the spectrum, it was 32' outside. It cost me $200 to tow it home . I would have towed it home at 8:30am.if they had not said they were on their way. We got home at 4:35. SHAME ON 1800batteries!!!!!”

Helpful Report

Posted 3 years ago

“had service done 11/21/22 for a replacement battery but turns out i didn't need a battery. So I was told I would be reimbursed for the whole battery and i haven't received my reimbursement and it is now 12/8/22 when i was also told it takes 5-10 days to get it back. And also made contact several times and they give you the run around saying they will get on it and nothing has happen yet.”

Helpful Report

Posted 3 years ago

“The service that I have received was excellent service Kyle was very professional”

Helpful Report

Posted 3 years ago

“Your price was much higher than several auto parts shops I contacted, but those didn't have my battery in stock, or wouldn't install it, so I had to use you. Despite my having told you the car, year and model, your people came first with the wrong batter, and then it took another 90 minutes for them to return with the right one. Your people were otherwise competent and professional.”

Helpful Report

Posted 3 years ago

“Great service - prompt, got the job done and for a good price.”

Helpful Report

Posted 3 years ago

“I signed up online with a promise by the website of three hours for delivery and installation of a battery for a 2017 Jeep Grand Cherokee Summit. That was at 1:30 PM on 12/5/22. At 5:30 PM on 12/5/22 I called customer service because the delivery did not happen. The service agent told me that the assigned technician was out sick and would not deliver the battery that day. I agreed to a 10 AM delivery on 12/6/22. At 11:00 AM on 12/6/22 I called customer service yet again to report that the tech had not yet arrived. The agent told me that the tech was in the field and had my name on his customer list. Sherman Williams arrived at my house at 1:45 PM. Oh, BTW the first customer service agent said I would receive a discount from the agreed upon price. No evidence of a discount has been received.”

Helpful Report

Posted 3 years ago

1-800-Battery is rated 4.3 based on 6,408 reviews