1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.27

4.3 Rating 6,408 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Questions

Metrics

4.3

Based on 6,408 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

8002288379

Email:

info@1800battery.com

Location:

3857 Birch St, Suite 230,
92660

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. Highly recommend. Thank you”

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Posted 3 years ago

“The service was wonderful and very prompt. Luis finished very quickly and I'm very pleased with the results.”

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Posted 3 years ago

“Russell arrived on time at my condo, replaced my car battery and all was well in the motor pool again.😊”

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Posted 3 years ago

“I paid extra for your services as it said it was quick and service would be performed between a window of 2-4 pm. I never heard from you guys and had to call several times to find out the driver was delayed till approximately 5 pm. I missed an event and had to take an Uber to another event. They originally told me battery change would take approximately 20 minutes as when he arrived at 5pm (late) my car wasn't finished until 7pm. I asked for a refund and they said they had to ask management and I still haven't heard back from you guys. Very bad experience.”

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Posted 3 years ago

“Awesome service. On time quick and knowledgeable. Highly recommended”

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Posted 3 years ago

“I called yesterday because obviously my battery was not working. Within two hours Kamall came out to change my battery. He was amazing. He was kind, professional, and a true pleasure to work with. I will recommend your company to anyone in the future that needs this service! Thank you!”

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Posted 3 years ago

“Quick service. Courteous service person. Price was a little high.”

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Posted 3 years ago

“Your service is excellent!!! The tech arrived ahead of time and went right to t work. He installed my new battery, and was polite and courteous.”

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Posted 3 years ago

“Absolutely the worst company I have ever dealt with in my entire life! Needed a service call after the installation was done poorly and the battery died. Called on a Wednesday and told they would be out on Thursday by 4:30. At 7:00 they called and said they were on the road and would be there shortly, never showed up. Called and rescheduled for Friday. Again told they would be there by 4:30, this time NO CALL NO SHOW!!! Rescheduled for Saturday, guess what, NO CALL NO SHOW!! Monday get a call they would be there between 9-11:00. Guess what, yup you guessed it, NO CALL NO SHOW!!! Asked to talk to management several times and there is never anyone around or they would call me back. Guess what? Yup you guessed right, NO CALL FROM MANAGMENT!!! Going on 4 days with the most ridiculous customer service in my life!! Any employee that does a no call no show should be fired. Management should be fired for not calling back. What has happened to customer service? If i could give them less than a 1 star I would.”

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Posted 3 years ago

“easy-peasy. nice guy, knows alot, very helpful. GIVE THAT MAN A RAISE, YOU SHOULD HAVE MORE PEOPLE LIKE HIM!!”

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Posted 3 years ago

“Amazing service! Easy to schedule. Service tech was friendly and did a great job. Great back and forth communication and keeping me up to date on what was going on.”

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Posted 3 years ago

“The replacement and technician were great. My only complaint is 1-800-Battery.com advertises Die Hard Brand batteries but then the installation was a no-name brand.”

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Posted 3 years ago

“I was very pleased with the service I received from Al the rep and George the tech, who delivered and installed the new battery. I would definitely recommend their service.”

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Posted 3 years ago

“Great service. They come to you AND it was more than $100 cheaper than the dealership would have been.”

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Posted 3 years ago

“I’m still waiting for my refund, was told funds would not be charged unless order completed, wrong battery brought even tho I told customer service multiple times I would not accept the battery if it was the wrong size well lo and behold it was the wrong size I was charged $99 because the tech came out anyway with the wrong battery my phones were charged to the tune of $400 towed I was told I was getting a refund still waiting. This is not a legitimate company. Service is terrible buyer beware”

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Posted 3 years ago

“Such a professional, efficient service. I figured I needed a new battery since the original one was about 6 years old. Upon arrival, the technician verified that the battery was reading dead before installing the new one. In minutes my truck was back in action. I'm very grateful for the help. This service saved me so much time!”

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Posted 3 years ago

“Eddie was wonderful. He was professional and upbeat and had my car battery replaced in no time. No unexpected fees. Will definitely recommend you to friends!”

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Posted 3 years ago

“$357+ is an outrageous price to pay for 10 minutes of a technician's time, a truck containing the relatively few types of batteries needed for automobiles and a wrench with a couple of different fitting. But then I don't have much choice, do I? As batteries have essentially a 3-year operating term, in 2025 I'll buy one ahead of time and replace it myself.”

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Posted 3 years ago

“Paid for a Die Hard Gold. They installed another battery without discussing it with me or telling me what they did. Did not discover the change until my husband came home later that evening.”

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Posted 3 years ago

“The service was great. Jose who replaced the battery was friendly and very quick.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 6,408 reviews