1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,609 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,609 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Service was prompt and reliable. The tracking feature worked perfectly. Sheldon was professional and quick. I'd do it again in a second. Highly recommended.”

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Posted 3 years ago

“So happy I found this service. Quick and easy battery delivery and installment for my car. Love being able to track the technician. Big shout out to Carlos for going the EXTRA mile when it comes to customer service and support!!!!”

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Posted 3 years ago

“i called to ensure I would receive the battery I ordered but the showed up with a totally different battery. Very disappointed. Other than that - everything went quite well”

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Posted 3 years ago

“Great service- a bit pricy but worth it responded with a battery within an hour”

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Posted 3 years ago

“Great service!”

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Posted 3 years ago

“Great job, great price. 5 out of 5.”

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Posted 3 years ago

“Every part of the process was professionally done. Order was easy, questions answered promptly. The service guy showed up and installed battery within minutes. Highly recommend.”

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Posted 3 years ago

“Very fast and friendly”

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Posted 3 years ago

“Excellent Service, arrived on time , job done quickly”

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Posted 3 years ago

“Great job by my technician. He was the best.”

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Posted 3 years ago

“Saturday morning: car is DOA in garage. Requested to purchase new battery + installation at my home asap. About 3 hours later, new battery installed & ready to go. Very happy with service. Glad I was home due to extreme heat in DFW.”

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Posted 3 years ago

“Quick, efficient, and friendly. I would definitely recommend. I had no way to go get a battery, and they came to me!”

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Posted 3 years ago

“The technician came to my home within an hour. I was very pleased with quick and professional service. It was easy to make the appointment online.”

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Posted 3 years ago

“The service technician was very helpful and knowledgeable. I would use this service again.”

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Posted 3 years ago

“I called in last Tuesday to order a new hybrid and 12v battery for my mom's Prius V. I was told that they would order the hybrid battery and it should arrive within a day or two. They even scheduled an installation on Friday. Weirdly enough a technician called me on Thursday telling me they would be available to install the battery that day. I was surprised that they were able to get it done sooner than scheduled. However, it turned out that they had the 12v battery in stock so they came by to install that but not the hybrid battery. I called 1800battery to find out what was going on with the hybrid battery install. Turns out that the order was "still being processed" and that it would come at earliest on Monday. I called in today (Monday) and was informed that that they just received a tracking number today and the battery would be arriving this coming Friday. Hopefully there won't be any further delays. I just wish they did a better job communicating install times with their customers so they can know when to reasonably expect services to be completed. Also, if they run into any delays they should do a better job communicating those to their customers. If I didn't call in I would not have received any updates and expected them to arrive at their originally scheduled time. Kind of disappointed at the moment, but if the installation goes well and the battery performs it is still a better economical option than going to get it done at the dealership. Fingers crossed.”

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Posted 3 years ago

“The gentleman who delivered/installed the battery was friendly and courteous and answered all questions/concerns in a professional matter. Would highly recommend this individual, I did not get his name however. 5 stars all around!”

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Posted 3 years ago

“Great service! Discovered our car battery was dead late in the day Saturday, they came the next day (Sunday) to install and make sure all was operational before the technician left. Will be sure to recommend to others and use again!!”

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Posted 3 years ago

“This was my first time using your service and I was very pleased. The process was simple and trouble free. The fast response and scheduling was just what we needed. Thanks 1800Battery!”

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Posted 3 years ago

“Excelente SERVICE!”

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Posted 3 years ago

“When the technician arrived, he was efficient, friendly, capable and fast. Unfortunately, he arrived nearly two and a half hours after my "window": I was told he would be there by 8:18 a.m. and he arrived after 11:35 a.m. Before he arrived, I spent a long time on hold on my cell phone - which I could not charge because my car battery was dead - trying to get confirmation that he was actually on his way, since he was so late. If your original email had said to expect him after 11 a.m., I would not have been sitting in a hot car on asphalt for all those extra hours. I would have gladly shown up at around the time I should have actually expected him...and would not have dealt with illness caused by heat exposure. It is far better to underpromise and overdeliver, than to overpromise and underdeliver when your entire business is based on helping people who are stranded with a dead car.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,609 reviews