“The first thing they did was take a $6000.00 credit card payment out twice and did not know when the could return it. Then they charged Allianz Travel to our card and we never authorized it. Then they over billed us on a trip 1100,00 for tickets to Hawaii and even though I had sent them proof we were over charged the refused to refund.
Do not get this card they will steal from you.”
“Had a Barclay credit card for well over 10 years. Never late and always paid above the minimum each month I had a balance. Credit Line plummeted from $4000 to $1000 over course of two years. Total balance always under $1k. The company has routinely reduced my credit line so that your credit utilization has skyrocketed over the course of two years even though I have been responsible with the card and always tried to keep my utilization rate below 15%. Their squeezing the credit line has resulted in my utilization rate more than doubling and a total score drop of 40 points. This is done to lower your credit score and to harm your credit report. There are other better options, use them. Choose elsewhere.”
“So after holding a Barclaycard Platinum card for almost 30 years they give me two weeks notice, by text, my account is being closed because I don't use it and there is no appeal process.
They are quick enough to spam me with your marketing c*ap for balance transfers but can't pick up the phone or email me to ask about my account status and how not using the card would result in account closure.
I spent 40K yhis year on my Tesco bank account, and similar amounts in previous years that I could have easily swapped to you but I guess that is too late now.
I will also be encouriging family & friends to ditch their Barclaycard and use the credit card services of another provider”
“I had a 45-day balance transfer new account promotion. I knew I was nearing the end of the promotion time so I called to verify the ending date of the promotion. I was told that the last day that I could do a balance transfer was 12/12-2022 Monday December 12th. I wanted to buy Christmas gifts with the credit card then do a balance transfer after I purchase my gifts. However I was having trouble purchasing my gifts so I decided I would do a cash advance on another credit card. After I did the cash advance I opened the RCI Barclay World MasterCard app look for balance transfers under the offers tab and the balance transfer was no longer available. I called Barclays customer service explain my situation twice I was put on hold and then hung up on two or three minutes later. I utilize the Barclays app and did a check and was able to get verified once again that the last day I could do a balance transfer was on
12/12/2022. That person I was chatting with said she didn't have the ability to rectify the situation so she gave me another customer service number different from the one I had called previously. I called that number and the customer care person in that office said that he understood the situation and would all the pertinent information to the proper promotions office and they would get back to me. Now
12/12/2022 has come and passed and no one's gotten back to me about the 0% for 15 billing Cycles balance transfer. I had figured the payback at 14 billing Cycles would be under $110. However now that I have a cash advance to pay back I will have to pay $135 over the 15 billing cycles and pay $315 in total interest over those 15 pay periods. This has come as quite a disappointment and will ultimately radically change my Christmas gift giving this year. Since I haven't spent any of the cash advance I will probably not by anymore gifts and return the money to pay off the cash advance.”
“Worst credit card company. If i could i would give you zero star. I was charged by frontier airline for a ticket to fort meyers hurricane ian hit. Flights were cancelled. Barclay insists i must pay for 543.92 tickets. Barclay issues credit cards for airlines So Beware Barclay Bank are thieves.”
“overall very difficult from poor customer service to high interest rates to password change or failed login EVERY time I try and check account.
Find a different card. RUN!”
“My 85 year old parent are being taken advantage off by Barclays jet blue card. They made a payment by check and Check was cashed. For months they have been charging interest and late fees. They have spent hours trying to resolve. My parents sent a copy of check but Barclays won’t connect w tge bank to resolve.”
“I wish there should be No star for Barclay Card. I been changed to closed account for annual fee and that annual fee was reported to credit agency as late payment for 4 times. I called several time to customer service no solution. Now I no choice just to hire an attorney.”
“They never answer their phones in an agreeable time-frame, upto 2 hours to just get a customer service rep on the phone and that rep will hang up on you if you have any disagreement with them.
Barclays in general, their card company, through to their banking is corrupt, unprofessional and are taking every single one of their customers for a ride.
I put them alongside those of THIEVES.”
“Barclays NOTIFIED ME of fraudulent activity and with, as of now, five follow up conversations, the charges and now late fees have been applied to my account. The representatives are not capable of reversing charges. Benjamin, the last rep, kept noting he promises the charges and fees will be reversed but is not capable of providing it in written form. The company, is cheap, and it shows.”
“Barclays NOTIFIED ME of fraudulent activity and with, as of now, five follow up conversations, the charges and now late fees have been applied to my account. The representatives are not capable of reversing charges. Benjamin, the last rep, kept noting he promises the charges and fees will be reversed but is not capable of providing it in written form. The company, is cheap, and it shows.”
“Do not accept any credit card from BarclayUS bank. I have been fighting a charge put on my card that wasn't authorized nor any products received from said charge. This dispute has been going on for two and one half months with Barclays sending me between the fraud department and the dispute department like I am a ping pong ball.
Trying to get to a supervisor is impossible, so my dispute will cause me to drop my credit card.”
“Wish I could do a minus review. They lie about your interest and when you need them to assist when they lock your card for no reason, all you get is people with a very poor grasp of the English language and no assistance. Don’t get this card, you’ll regret it.”
“They offered me card when I bought my doorbell ring so got card charged my rings on it. Got letter today stating they are lowering my credit limit what a joke never have been late owe small balance and never used it since I bought ring camera. Will be paying them off good riddance. They must be going out of business., if they were ever in business have had other issues too.”
“I paid them off, I charged again then the lowered my credit limit. I paid my payments on time every month then they closed my account. Now they want to charge more interest on a lower account balance then the month before.”
“RIPOFF!!! Lost my card, i had proof where i was that day. Never used any card in the city where the thief used it. First they took off the charges, then they put them back on saying i shopped at that chain store before. NOT IN THAT CITY! There is 100 Turkey hill stores in Pennsylvania! Even after i covered the theft. I received a credit for a pair of returned boots that didn't fit. $170.00 credit they kept that too! Barclays stole from me after 8 years of perfect credit with them. Never 1 late payment! Furthermore when you call you get people that cant even speak English and wont get you someone who can! ZERO STARS! THIEFS! DO NOT GET THIS CARD!”
“A company that I bought one item from and specifically OPTED OUT of their recurring subscription charged me for the subscription anyway. The retail company could not be contacted to cancel the charge, all their contact information was a false front. I disputed the charge and Barclays called me back to tell me that without proof of cancellation they would not do a chargeback. Of course there is no proof of cancellation, you can't cancel something YOU NEVER SIGNED UP FOR IN THE FIRST PLACE. I am also having a ton of other issues with card/account fraud and their customer service is the literal worst. Every time I call it is like they have no record of my account, they never actually save information or resolve issues. You cannot speak to anyone with any authority because they have outsourced their call centers overseas to reduce cost and responsibility. The language barrier is also difficult because their workers are following a script in a language they do not speak, so they cannot actually help you unless you stick exactly to their script. Do not trust your money with this company.”
