“Parcelhero is easy to use. But UPS collection service is bad, the person who collects in our area is a lazy person who told us to send the parcel ourselves as he is busy. To cut long story short, when he arrived to collect, he wants us to bring the parcel down to meet him as he has a lot of things to do. So if you have any reasons that you're not able to move (injuries or older people), not a good option.”
“DO NOT USE THIS COMPANY. I used parcelhero to return an item and provided precise dimensions with a charge of Ā£36. A few weeks later they took another Ā£80 stating that UPS decided the dimensions were incorrect. Absolute bogus claim. I was extremely precise. This is a pure shake down. I will be referring the payment as fraudulent to my bank.”
