“I lost my receipt as I'm disabled and only get out to primark which I love when my sister can get up from Birmingham I live Gateshead my mam went to return my goods for a credit note or vouchers and was told that is not there policy but she could exchange ,how can she exchange on my behalf I'm furious as this is £40 now wasted as receipt only give 28 days and that not possible for me ,”
“I brought 3 packs of knickers 9 pairs in all..i brought size 12 got them home what do i find, big baggy knickers not sexi at all...i cant return them..
i then brought 3 more packs in a small 6/8 still baggy whats going on guys”
“""I for one appreciate the stores will always be busy as the prices are hard to beat. The problem lies with the staff( not all obviously) the Colchester store seem to of employed people that are happy to use their mobile phones and swear among heir colleagues . Disgusting manners when asked for help, so pay more get better service the only option.”
“Visited your new store at Rushden lakes - you were the first shop I visited on the site - you were showing a Tee shirt in the window - after 30 minutes of staff chasing here there and everywhere - it transpired you had sold out - very dissapointing showing a product in a brand new store that you did not have to sell
Will not return there again”
“Maidstone store in kent is the worst shop anyone ever visit, the customer service is appalling, a combination of the most impolite people hired as customer service assistants. Top marks for being one of the most disorganised store with goods all over the floor, The queue system is ridiculously cumbersome and a health hazard for a disabled person .The queues are so long and the shop crew do not respond to the emergency call at the tills immediately.The staff are very arrogant and unhelpful . my experience was a night mare.”
“Primark, Oxford Street. Reknown for it's red ticket special prices, (I was sent their by Hammersmith Branch staff who couldn't speak highly enough about them), but I wasn't told about the ridiculous hour long wait at the checkouts for "manager approval" on each of the items that had been reduced a few pounds.”
