“Very proactive while I was waiting for the tickets to arrive. When tickets hadn’t arrived by the time gate was 30 minutes from opening they sent a message to verify if I had received the tickets, when I replied NO they issued new tickets immediately and I didn’t miss a thing, great customer service,”
“Very proactive while I was waiting for the tickets to arrive. When tickets hadn’t arrived by the time gate was 30 minutes from opening they sent a message to verify if I had received the tickets, when I replied NO they issued new tickets immediately and I didn’t miss a thing, great customer service,”
“I purchased a scam ticket for parking at Gillette Stadium for August 6th. I only knew it was a scam when I tried to sell it on the same day because I drove with a friend instead. Someone purchased the parking ticket pretty quickly but when I couldn't forward it to the buyer, I contacted StubHub for help. They couldn't help either. I spoke to Ticket Master who has an office at Gillette Stadium. They said absolutely no one can sell a ticket for parking at Gillette Stadium so it's probably a scam. I told Stub Hub about this yet they charged me a fee for not transferring the parking ticket (which is a SCAM!) to the person who bought it from me. Luckily I had the email address of the buyer and was able to keep them updated as to what was happening so she could make other parking plans. I've emailed Stub Hub and put in a dispute, but as of now, I'm out $186 for the scam parking ticket and $78 for the fee Stub Hub charged me.”
“The ordering process, being able to see the venue from the seat location before purchase, and the digital ticket management were all really easy to use.”
