“The concert tickets were delivered in a timely manner. The parking, however, was not. I got the ticket only minutes before arrival. When we pulled into the purchased general parking, the attendant told me I had been scammed and did not have parking. The picture on the email showed a parking place on the side of the road 5 miles away from the venue!!”
“I inadvertently transferred my tickets to an incorrect address and didn't realize it until 2 hours before the show. I was in a panic, but I contacted a Stubhub rep by phone and he walked me through the crisis. Because it was so close to the concern, he provided a recommendation to successfully ensure the "lost" tickets made it to the right people.”
“It was very easy to purchase tickets from stub hub. I did have a few issues with installing axs app. Now that I have the app installed I will use stub hub more often. The seats we were able to purchase at a late date were very good.”
“I had great difficulty obtaining my tickets. I was forwarded to the app AXS, but was unable to download my tickets. It was quite stressful. However, customer service was so diligent in spending the time with me to ensure that the situation was remedied. Although, it was 30 minutes until the show began, customer service really went above and beyond to ensure that I was satisfied. Anything less would have caused me to miss the show. Customer service was great!”
