“Horrible company.. a rip off.. make your reservations at the location. They are impossible to get returns on or refunds and you'll pay a hefty premium for them to get your tickets. A total rip.. Use Ticket master if you have to but DO NOT BUY ANYTHING FROM. THESE Fraudulent people”
“I bought tickets 2 months ago and I have not received tickets right away and I let them know I haven’t by calls; emails and chats; didn’t hear anything back from the “escalation” and today is the concert and I called again. They said “technical issue” happened and I will be getting tickets. The problem is I need to drive 3 hrs and without any tickets just spending my time for no reason because they have guaranteed refund. I DON’T CARE it is not how you should treat your customers. The tickets are $350 and go there without knowing if I actually visit the concert. This is unbelievably disrespectful. PLEASE NEVER USE THEIR WEBSITE TO BUY TICKETS. I DO NOT RECOMMEND THAT!!!!!!!!!!!!!!!!!!!!!!!!”
“Sold me a ticket that I couldn’t redeem their app kept trying to sell me a more expensive ticket missed the game the worst experience I’ve had in my life. Poor customer service just out to get your money.”
“The live music ticket industry has gotten out of hand where the rich buy all the tickets at face value and then flip the sale 2 to sometimes even 4 times retail.”
“There were no more cheaper lawn tickets and we went to StubHub and there were 4 tickets left on the site, and cheaper than on ticket master. We were thrilled and no extra fees were added. For $117 we got 2 tickets for the Neil Young show. Perfect. Fast and very easy.”
“There were no more cheaper lawn tickets and we went to StubHub and there were 4 tickets left on the site, and cheaper than on ticket master. We were thrilled and no extra fees were added. For $117 we got 2 tickets for the Neil Young show. Perfect. Fast and very easy.”
“Stub hub assured that ticket will arrive 3hrs before and we were at the event and didn’t arrive i have to call them with anxiety was very high that moment and told us that the seller didn’t fulfill the tickets Very disappointed with them. It sucks to remember that feeling, supposed to be we have a good seat but offered a general admission. only. We were standing and i have senior with me that time. And never paid us the difference. Didn’t have a choice but to accept the new ticket because we were already there. Who else happened that to them? The only consolation here was the concert was the best.”
“I spent $700 on tickets .when i got to the event I went to will call and there were no tickets. I ordered 3 3 day event tickets there were 10 pit passes waiting for me. I called and was originally told I would be reimbursed but they never did so I continued to call and they got more rude and nasty each time I called all I got was the run around. They are a Rip off and Rude”
