“Purchased Blue Jays tickets through StubHub and it was seamless and straightforward. The recommended seats were fantastic and to top it off, it was a winning game.”
“Overall good service! We purchased tickets months in advance and the most stressful part was waiting until 9:45pm the day before the event to receive the PDF tickets. Luckily we didn't have to print off the tickets and everything went smoothly for us!”
“This was the first time using StubHub. I was impressed with the price, being $100 less then Ticket master. I had no issues getting in and I received my tickets the same day I purchased. Awesome show.”
“Tickets were reasonably priced when compared to other similar seats on various sites and the seller provided better seats than were stated in the listing. I received my ticket transfer 10 days before the event, which I appreciated.”
“I purchased 4 tickets to Eric Church in Pittsburgh Pa. Email receipt said Pittsburgh, everything I did said Pittsburgh. We get there and accessed denied due to all tickets were for Boston Ma instead of Pittsburgh it’s now been 4 days and they are promising refund but doing everything they can not to send it. I have all email traffic of their lies, I recorded all phone conversations of their lies, I have had to contact police and attorney. Pressing charges for theft”
“My wife purchased tickets to the Baltimore VS Browns game for me for Father’s Day. We fly home to attend the game this past weekend. We were told that the owner had until 10 am on game day to release the tickets but we never received them. Go to the ticket office and inquire and the ticket office said to call stubhub. We were told by the ticket office at MT Bank stadium the tickets were for a row that did not exist. After contacting stubhub customer service we were informed that the seller still wanted to release the tickets to us but, as I said the section does not exist! They hung up on us and then tried to offer us new tickets in the nose bleed section instead of the area we purchased. If you don’t want to get scammed think twice about using them to purchase tickets!!!! You have been warned!!! Never again!!”
“Genuinely awful. I only use stubhub because they pretty much have the ticketing market cornered and I’m forced to use them for a lot of the shows I attend. First big issue was When We Were Young 2024, they weren’t going to ship wristbands to me until the day of the show. Had to speak to 3 different managers to get them to change it and ship the wristbands before and even then, they were extremely rude, as if it were my fault. Now, they’ve allowed someone to hack my account, transfer my Riot Fest Ticket without my permission, and are once again only able to REVIEW the problem on the same day I’m supposed to be at the festival… They will also place you on an indefinite hold when you ask to speak to a manger. STUBHUB is unfathomably unhelpful with the worst customer service imaginable, second only to AT&T’s customer service.”
