“My tickets got ripped off from StubHub and it appears to have been an inside job as there were unapproved transactions on my ap and my credit card. StubHub insisted that I transferred my tickets to someone else. And I did not. So I was left without my tickets on day of concert. And StubHub was no help in assisting with the problem. I will never purchase from StubHub again - even if it means never going to another concert. I lost almost $5000 in ticket costs.”
“We ordered tickets for the Meghan Mooroney concert in Washington DC in December 2024 and they said tickets wouldn’t be delivered to me until May 2025 5:00pm the night of the concert! Well the tickets NEVER came- stubhub operator was no help and we had NO tickets to get into concert while I was waiting in line with my two excited girls! It was SO disappointing! AND we were NOT the only ones this happened to that night via stubhub! I will NEVER use them again.”
“I had no issues ordering tickets. Easy to download app. We came from South Florida to Red Rocks amphitheater to see Sting in concert. Easy to follow instructions to retrieve tickets for the event.”
“Subhub is an organization I would NEVER use again. The venue of the event I bought tickets for through Stubhub would not guarantee the seats. I bought additional tickets through the venue to guarantee I would see the performance. When I called and talked to Stubhub they could not guarantee the seats.”
“I purchased 2 tickets for Mets game at City Field stadium in a specific location and after I paid they change the location, when I call customer service they said maybe I make a error , but I know I didn’t and I don’t have time to sell it b/c to expensive two days before the game . Was so unfair and I will never use this platform again. Be careful and take pictures when you purchase because I didn’t.”
“Last website with tickets available which makes it for me a go to for future events if any other tickets are sold out!
But sadly the service costs are just very high... My 50€ ticket became an 80€ ticket... Take it or leave it...”
“Never been to the uptown theater where the event is being held. StubHub sold me a $40 parking pass twenty blocks away from the event in a terrible part of KC. They do not tell you they sub parking to a 3rd party so you cannot cancel and refund. Turns out the theater offers free parking across the street in 3 different lots. Never, ever, will I buy anything from StubHub again. Be warned.”
