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Stubhub Reviews

3.2 Rating 4,461 Reviews
55 %
of reviewers recommend Stubhub

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Stubhub 1 star review on 14th August 2025
Anonymous
Stubhub 1 star review on 14th August 2025
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Stubhub 5 star review on 14th August 2025
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Stubhub 5 star review on 14th August 2025
Anonymous
Stubhub 5 star review on 14th August 2025
Anonymous
Stubhub 5 star review on 14th August 2025
Anonymous
Stubhub 5 star review on 14th August 2025
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341
Anonymous
Anonymous  // 01/01/2019
Fast ticket sent. Well and informative gest reply. Nice.
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Posted 3 months ago
It was a very simple process and parking was wonderful. Great experience on the platform.
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Posted 3 months ago
Great communication and the selection tool is great
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Posted 3 months ago
I knew that I had to act quickly to get the tickets to see Billy Idol. He is one of the greatest artists and love his music. He is spectacular and amazing. Finally seeing him in concert is the world to me. And I will never forget that night. Thank you for another great time. He is a legend and an icon. Just like Joan Jett and the black hearts.
Stubhub 5 star review on 6th May 2025
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Posted 3 months ago
I have found Stub Hub difficult to use. Bought a parking pass for an event and was able to retrieve the receipt but not able to retrieve the pass itself. Spent over an hour searching my profile and chatting with a rep. who was also not able to resolve the issue. Of course there is no refund available. Good thing I started this process 10 days before the event. Hopefully in that time they can resolve the problem. Won't use them again.
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Posted 3 months ago
It was easy, and reliable as always. Hate the steep fees, but they are similar to the other resellers.
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Posted 3 months ago
Great experience
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Posted 3 months ago
It was nice.
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Posted 3 months ago
Show was great and using Stub Hub was a great experience
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Posted 3 months ago
Parking pass is a total joke! They make you feel like the parking is close by to the venue, but it turns out it’s miles away! We never parked so we lost the money and it couldn’t be refunded! I’ll never ever buy a parking pass again! A complete racket, but I have a feeling that’s the objective!
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Posted 3 months ago
Everything was fantastic. I found some great seats at a really good price. They were instantly available. My team lost the game but I still had a great time. Thanks!
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Posted 3 months ago
Quick and easy. Tickets arrived well before the event!
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Posted 3 months ago
I had a great experience using StubHub’s pre-purchase parking near the Beacon Theatre. The lot was conveniently located just five blocks away, making it an easy walk to the venue. Checking in was quick and simple, and the attendants were incredibly friendly and clearly working hard to keep everything running smoothly while handling a steady flow of concertgoers. It was stress-free from start to finish, and I even saved $14 compared to other parking options in the area. All around a positive experience—I’ll definitely use this service again!
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Posted 3 months ago
Great location
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Posted 3 months ago
Great seats and good communication. Love that the tickets auto populate into the MLB App. Very efficient! Thank you!
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Posted 3 months ago
Easy way to get tickets for a fair price.
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Posted 3 months ago
I was able to get last minute tickets to an event. Ordering was seamless (although not to happy with the $300.00 service fee).
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Posted 3 months ago
Considering the concert was postponed last year and rescheduled in May 2025. The transfer of tickets to the new date went very smooth. No issues, for this old Army Veteran.
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Posted 3 months ago
Stubhub is the worst! Horrible experience buying tickets with them. Will never buy here again. They sell fake tickets and when you ask for a refund they only refund half of it. Do yourself a favor. DONT BUY TICKETS HERE
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Posted 3 months ago
DO NOT USE THIS TICKET VENDOR! They lie and charge you even when original seller will not fulfill the order. I am in a dispute currently and the experience has been awful to put it nicely. Charged $1400 to my credit card and I never even got to go to the event! INFURIATING
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Posted 3 months ago
Stubhub is rated 3.2 based on 4,461 reviews