“Purchasing the tickets was easy, but actually receiving them was way to hard and complicated. Going through AXS and trying to figure out how to download them onto my phone was very complicated, way more than it should be. Please figure out a way to simplify that transaction or I will need to find another way to purchase tickets in the future. Thanks”
“The seller ended up not transferring me our tickets, which was quite upsetting as we were outside the stadium expecting to go to the concert.
Thankfully, after many phone calls StubHub came to the rescue and directly sent me amazing tickets (at no extra cost) that were 4 rows from the stage!!
My daughters and I had an amazing night thanks to Stubhub.”
“Thanks for the efforts on ensuring my tickets is on time. But just changing the ticket actually got good and bad, but anyway I manage to see the concert. Is was fun experience and should 8 out 10, can be still improve. Thanks Stubhub”
“Seating was unclear. “Amazing seats!” It says while showing a picture of a seats on the second floor near the balcony. Meanwhile, I get there, I’m in the VERY LAST ROW of the entire arena. Sucky seats and misleading advertisement. Great show though but that’s bc the band freakin rocks. Prob not gonna use this site again.”
“Quick easy transactions. Finding tickets in confusing with all the filters and recommended statuses. Literally logged into two different devices and the ticket prices are $5-$7 different for the same seats. Some tickets don't appear on some searches. There should be an easy way to see ALL tickets at once.
Fees are obscenely high - i will probably be switching to Seat Geek.”
“Easy transaction, great price for really good seats. Seamless experience without all the fees and add ons. Knew exactly what I was paying easily broken down at time of purchase.”
“this was super easy. i purchased a parking ticket. when i arrived at the parking deck, they said, credit cards only. i told them i had already purchased thru stub hub, they scanned and in i went. he said they didnt have many spots left when i got there, so i was glad i pre purchased.”
