“Easy to use. A little nerve wracking not getting tickets till day of event, but I get it's for security. A little pricey, but on the other side I did get great seats.”
“Stubhub is a great venue to order tickets! They ensured I received my tickets a day before my event and explained the process on how to obtain them as well. However, Stubhub is a little pricy but it is worth it.”
“The show was really good but parking was a bit difficult when not having the ticket until 30 minutes after showing up to the event. Had to end up paying for other parking space”
“Pulled right up to the venue, drove in within just a minute or two. Several lot attendants all very helpful. Allowed me to back in. Parking spot less than 100 yards from gate! As a disabled veteran this was greatly appreciated. Great venue!”
“I purchased three tickets for The Wiggles. When I purchased these tickets, there were originally two shows for the one and only day they are in town. I chose the 11pm showing, purchased the tickets and, received an email verifying my purchase. The email showed 11pm. All was well, we were very excited! I, then, needed to download the Ticketmaster app on my phone, moved the tickets. I followed every instruction. When I was finished, I noticed that my tickets now said 6pm! My heart sunk. I was so confused as to what went wrong. We organized care for our baby, rearranged our schedules etc. all to accommodate the 11pm showing. I fully understand that times are subject to change. I understand that showings get canceled. My issue is that Stub Hub clearly doesn't do a very good job at updating this information, or contacting you with an email to inform you of this massive change! I called Ticketmaster in a panic, the lady was friendly, but again, only saw one show instead of two and that my tickets are for the 6pm show. She didn't see any other times. The Wiggles had made a change to their tour. Fair! We are just happy we get to see them. I had to quickly figure out everything all over again to make this work now for a much later show. Today, the day of the show, I'm receiving emails from StubHub that STILL lists my tickets as 11pm! Incredibly annoying. Not updating your information for customers who are paying a good chunk of money to see concerts, is completely unacceptable! One star for a major flaw in your booking system, poor customer service, and overall lack of care. Fix this issue for your customers ASAP. It's very annoying, frustrating, and stressful. We will not be using, or recommending Stubhub in the future.”
